Check with Access.

When it comes to insurance, it’s better to know you’re covered before life happens. Access Insurance provides better choices, smarter advice and greater convenience when selecting coverage and choosing from multiple top-rated insurance companies. We compare prices and coverage from the top-rated personal and commercial insurance companies in Canada— all to find you the best options.

We have friendly advisors across the province conveniently serving Edmonton, Calgary, Grande Prairie and all of Alberta. Check your coverage with Access.

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Google Rating

4.9

Based on 3634 reviews

Access Insurance Group Ltd

4.9

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Evanne Rowland

18:30 27 Nov 22

I have been with Access Insurance for over 23 years. In that time, Lynn Jenkins, Senior Account Manager, has been my “go to” for everything! I know I can depend on her help at a moments notice. Fantastic person and fantastic company.

Sami Derasp

20:04 25 Nov 22

Susan was prompt and helped me to get car insurance very quickly.

Charles Malysh

18:11 25 Nov 22

David Thiel went above and beyond to find us a new policy to better suit our needs. The time he spent on it truly showed his commitment to his clients!!

Tvnnv Daniels

17:01 25 Nov 22

This insurance company was very attentive with the circumstances I was in trying to switch insurance companies. Sarah Casebeer, was very helpful, friendly and knowledgeable. She went above and beyond with helping me multiple times as I don’t have much free time to take care of these situations. She was quick and also very kind while speaking over the phone. There aren’t a lot of people in todays society that have so much empathy, and patience; yet Sarah was the most kind, and caring person who works in customer service. We need a lot more individuals like her in this world! Thank you again Sarah!

Fred Melnyk

19:41 22 Nov 22

Liezl R

05:17 22 Nov 22

The problem we encountered with our other insurance company was handled by Sarah Casebeer with unprecedented excellence. I strongly recommend talking to Sarah and getting inquiry into home and auto insurance quotes. She is very knowledgable and friendly. Everything was taken care of promptly and no issue with anything right from the beginning. The processing of all the documents /requirements went smoothly.

Cory Keith

15:23 21 Nov 22

Access Insurance group has always had great customer service and competitive rates.. My broker Justine Williams is top notch with fast reliable service..I would highly recommend them

Elizabeth Hernandez

20:10 20 Nov 22

I reached out to Access as my current provider was cancelling my policy due to 2 claims in under 5 years. I was told that it would be hard to find a new service provider. I was honestly expecting the worst. My agent was David T and he was the best. He went over and above to save me as much as possible. We had phone call after phone call, email after email and he was so prompt in his responses and in the end I even changed over my auto policy. Thank you David!

wingchi shung

19:15 18 Nov 22

I had very satisfied service with Tammi , she is not only knowledgeable also very friendly to help me to get my best rates for my Auto insurance. Thank you Tammi.Wingchi

d clyne

18:20 18 Nov 22

Good communication, awesome service

Paula Colson

17:50 18 Nov 22

Wow what can i say Tammi was a amazing < she went above and beyond for our FAMILY.

Tim Tazumi

14:06 18 Nov 22

Thank you Tammy for your excellent customer service, prompt attention to our insurance needs in a timely manner. Outstanding service, Thank you!

Ashley MacLean

22:36 16 Nov 22

Dealing with David Thiel made our whole experience a breeze! Would highly recommend!

Cara W

20:47 16 Nov 22

Tammi was wonderful to deal with and knowledgeable on her products.

Jenn Bauer

17:43 16 Nov 22

I was recommended to Sarah from a family member and after horrible experiences and customer service I was so happy to deal with Sarah. She has went above and beyond to help me in any way possible. She has amazing customer service skills and a pleasure to work with. I highly recommend her to anyone!Thank you so very much!

bob langdon

17:20 14 Nov 22

Talked to Justine Williams to rearrange my insurance needs with my newly purchased vehicle .It was a great experience she was very friendly and helpful and took care of all my needs in minutes. Highly recomend

Vitalik Buterin

16:18 14 Nov 22

Of all the insurance companies I called, Tammi from Access was quick and efficient on working on my quote and within the same day I had insurance. There is no substitution for great customer service and that’s why I’m with Access Insurance Group.

ky Ejc

11:32 14 Nov 22

Tammi Shiers was a pleasure to talk to. She was incredibly helpful and went above and beyond. I have already, and will continue to refer my friends and family to her.

Danielle Boenig

19:18 11 Nov 22

Tammi went above and beyond to make sure I got my insurance on time!

Abdulahi Mahamad

00:31 11 Nov 22

Have had execellent and professional service from Sarah.She is prompt, and above all helpful. I recommend her service to anyoone looking for trustworthy insurance Broker.

Stela Gonzales

16:11 10 Nov 22

This was my first time dealing with insurance and Tammi made everything so simple. She was great at explaining everything and answered all my questions with ease. I am very glad I ended up going with Access and I’m so happy with the service I was provided.

star d

14:00 09 Nov 22

when i call in to get car insurance Tammy when above en more to make sure i could drive the same day. thank you very much Tammy for your help ! from nick

Arthur Ramsay

03:54 09 Nov 22

Access Insurance Group and their representatives have been a pleasure to deal with, now for the second year in a row. I would highly recommend them to anyone looking for prompt, professional service.

Treasure Burton

18:59 08 Nov 22

Sedra Sharbaji

18:47 08 Nov 22

very helpful, professional and nice people! Keep it up 🙂

Al Anderson

23:38 07 Nov 22

I have been with Susan for over 10 yrs and feel that she is so easy to talk to and the service is the best, thanks for beening there for me Sue.

abdul rahman

20:30 07 Nov 22

Jess Thompson

17:53 07 Nov 22

Marilyn has always been so helpful, professional and timely. She truly takes pride in the work she does and always talks through all options trying to ensure the absolute best plan for clients. Answering and returning phone calls/emails quickly and always answers any questions.

Farzana Arbabzada

17:05 07 Nov 22

We received exceptional service from Tammi. She took the time to educate us on various insurance coverage option, and pricing so that we can make an informed decision. After we finalized our decision, she went above and beyond to process finalize our quote and send documents to appropriate parties within deadlines. Thank you Tammi for providing great experience for us!

Karrie Lee MacDonald

23:04 04 Nov 22

I had the BEST experience with Sarah Casebeer! Let’s face it handing over insurance premiums during these times is tough. Sarah explained everything in amazing detail and I received premiums WELL WELL below other quotes. if you’re looking..look no further! ASK for Sarah and tell her Karrie sent you; you won’t be disappointed ☺️☺️☺️☺️☺️☺️☺️🏍️🚙🚗🛻

Gemma Cumarat

05:25 04 Nov 22

Tammi is top notch. Definitely a person who cares for the customer. I highly recommend them!

faye lafrance

01:38 04 Nov 22

Tammi Shiers is definitely the lady to go to for insurance, she is knowledgeable, and does her best to get u the best quote. She was quick to return my phone call if I left a message, but was usually available right away, she is personable, and very pleasant and easy to talk to, it is because of her I went through access for the last 2 years, and I will continue too.

Frankie Stanley

22:44 03 Nov 22

Andrew Bates

18:58 03 Nov 22

Just an update that every 5 star review should be viewed with a healthy dose of skepticism.I’ve been with access for a few years now, and 5 stars just doesn’t feel like enough. Most recently Tammi helped me out with tenant’s insurance and the process was quick and painless.Through the process, Tammi was also able to save me some money with my other policies. The attention to detail that the folks at Access have in all of my dealings with them is the reason I don’t plan to go anywhere else.Andrewps. Thanks again!

jonathan biggin

20:20 02 Nov 22

Carmen Saruk

19:34 01 Nov 22

I wanted to change brokers and dealt with Sarah Casebeer to do so. She was extremely personable, professional, and efficient. She kept in contact with me, was very easy to talk to throughout the process and explained all paperwork thoroughly. It was refreshing to deal with someone who takes pride in their work and follows through! A+!!Access is by far the most efficient and friendly broker I’ve ever dealt with. Davion Martin went above and beyond to add insurance for a recreational vehicle. I literally stopped by the office, and he dropped what he was doing to compare prices of other companies and assist in adding it to my file. He’s incredibly personable and knows what he’s doing. Highly recommended!

Simone Page

17:12 01 Nov 22

I will be recommending Access to my friends! Shanika Lewis is very professional, friendly, and provides excellent service!

Jenn C

22:54 31 Oct 22

Sarah C. was so helpful with my home and auto policies. Unlike my previous brokerage, Sarah made the process easy and pain-free. Highly recommended!

Malcolm Bullen

21:01 31 Oct 22

Great customer service, helped get the best deal possible

Terie

20:34 31 Oct 22

I have been with Access for a few years now. They were the only brokers who could help me with my new business at the time. They got me fantastic rates.When my truck was broken into they helped me with my claim and for the first time there was no hustle.I recently got a new rep (Monique) and she has been extremely helpful and responsive. She made sure I had the proper coverage for my business and even helped me switch over my vehicles for better coverage and better rates.I never knew insurance could be so easy. Thank you Monique. You are the best.

Jason Milligan

19:47 31 Oct 22

Dealing with David Thiel, he has done a fantastic job walking us through our coverage and ensuring we are properly covered. The service at Access is top notch!

james horrigan

15:38 31 Oct 22

Tammi was amazing at getting a deal in less than 24 hours.Thank you, TammiSincerely, Jim

Rey Ndoli

15:24 29 Oct 22

Tammi is amazing she was able to find us a great deal she was helpful understanding and patient

Carmen Weaver

03:36 29 Oct 22

Can’t express how thankful I am to Susan Zinger, CAIB of Access Insurance Group for her prompt assistance this week in renewing my insurance portfolio, streamlining premiums to suit my preferences, all with lightning fast efficiency and ease, ensuring that I can have peace of mind knowing I’m protected by the BEST insurance company out there: Access Insurance! Susan Zinger not only went above and beyond to make sure all my insurance needs were met; she did so with understanding and genuine kindness you don’t encounter very often these days. My experience has shown that, every time, Access Insurance ALWAYS comes through for you when you need it the most! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 10 stars

Elizabeth Carr

01:03 28 Oct 22

We dealt with Susan Zinger for all the years I’ve had insurance Susan is the best agent that I’ve ever had. thank you so much for all your hard work look forward to being a customer for along time

Robert MacDonald

18:08 27 Oct 22

Tammi Shiers is amazing! I was very stressed and worried that I would not be able to get everything done in the short time I had off to buy, Insure, and register the vehicle I just purchased. Tammi worked so hard to keep me on track to getting everything I needed in time with a lot of open Communication when I needed it. She made changes on the flight so I was able to receive a 24hr insurance card so registering the vehicle could proceed. As this was just before the end of day of the registry office and I would have to leave the next day to travel back to work for the next 21 days. With the trust that on the morning of the next day I would have full payment sent as only part come be paid cause my bank could not extend anymore money until the next day. This option was a lifesaver and Tammi worked late and made sure I had what I needed to get the registration that evening before they closed. Tammi did a full follow up the next morning to make sure the payment and registration was received before sending me my 30day Insurance card. So I could leave for work with total peace of mind that I was driving a fully covered vehicle safely. Thank you again so much for what you do Tammi and how well you do it.Yours TrulyRobert MacDonald

Paul De Graaf

22:06 26 Oct 22

Sarah is very efficient. Knows her insurance products and is prompt on answering her calls. Sarah has a fun personality that makes her great to deal with.

Lawrence Gustavson

17:48 25 Oct 22

I was very pleased with the rate I was given for my auto insurance. It made other quotes I got elswhere look pathetic. Shout out to Bradley for prompt service and quick replies.

Harjit singh

20:43 24 Oct 22

Sara Hosseini

16:07 24 Oct 22

I consulted Sarah Casebeer for auto and tenant insurance, and her advice was really helpful.

Hailey Leoppky

17:24 22 Oct 22

Sarah was excellent and patient with me going through the insurance policy explaining the various charges. As a university student I appreciated the rates and learning more. I would definitely recommend her to others.

Cheryl Gach

22:18 20 Oct 22

I found Tammi Shiers to be very professional and most helpful when I made my insurance decisions. She explained everything thoroughly therefore I feel confidant and satisfied in choosing Access Insurance Group Ltd.

Alex Chadrine

23:02 18 Oct 22

Very friendly and easy service , very happy and strongly recommend if you need insurance

Pat Ratchford

22:26 18 Oct 22

Tammi was awesome to work with today. Very helpful and was able to amalgamate my home (mobile) and auto insurance to one company for me.

Gerald Bennett

20:45 18 Oct 22

Sarah Casebeer did an excellent job getting me the insurance I needed. Fast and super efficient.outstanding. thk you thk you .I work on the rigs .only had a Small window to get my car . anyways outstanding thk so much . I will definitely be referring.thks again. O and everything went well . driving back to work in my new car .Sarah Rock’s.

Rickie Jorden

01:09 18 Oct 22

Very fast, friendly. Straight to the point and thorough!

Norma Bennett

00:29 16 Oct 22

Customer service is the best! Always prompt response to all inquiries from all team members. I am a very satisfied customer with another renewal policy. I highly recommend Access Insurance Group.

Robert Muhumuza

21:53 11 Oct 22

I contacted Justine Williams with Access Insurance, looking for home insurance quote. She immediately sent me a questionnaire and a form to complete. After sending her back the information she requested, she got back to me and told me to leave the rest to her. Before the end of the day, Justine had managed to secure the best home insurance with best rates for my new home. Just like that – Hustle free, Stress free, Good rates. If you are looking for car insurance or home insurance, please contact Access Insurance before taking to any other person or company. Very professional and knows the value of their customers. Justine Keep it up! Access Insurance you are the best!!

Kenton Klassen

18:09 11 Oct 22

Tammi at Access Insurance was very helpful. My insurance was expiring in a couple of days, and I wanted to see if any other providers had cheaper options. Tammi got back to me right away and set me up with a new insurance plan that was significantly cheaper than my last quote.

Matthew Emke

20:53 10 Oct 22

Tammi was great! She helped my wife and I get all the insurance we needed with our move to Alberta!

elle m

04:53 09 Oct 22

Had the pleasure of working with Tammi on auto quotes after having some sub-par experiences with my old insurance company. Tammi did a great job assessing my needs and helping me save $ wherever possible on my policies – she even worked on her days off to accommodate me (!). Excellent service and communication… I’ll be happy to refer family and friends.

Barbara Friesen

16:59 07 Oct 22

Tammi was very good at her job, and helped my husband and I get our insurance with very short notice and was able to explain the answers to our questions in a very clear way! Definitely would recommend!

Donna Zimmerman

02:04 07 Oct 22

Davion was responsive. He looked into our concerns and resolved them for us. Thank you Davion.

connor willis

23:47 06 Oct 22

Sarah was a great help and made things very easy in setting up my insurance!

Angela Bogdanski

01:24 06 Oct 22

Katie Henderson is positively wonderful! I am so happy to have found Access Insurance, and have nothing but good things to say about my interactions with Katie.

Darren Grove

14:19 05 Oct 22

Great service Tammi, thank you for all your help !

Glen Nicholson

19:42 04 Oct 22

Great experience with sarah,very professional and friendly.

Maureen Titchmarsh

17:35 04 Oct 22

Sarah was extremely helpful assisting me with my insurance policy. I’m a senior and had just moved from BC, so Sarah’s knowledge was invaluable to me.She was very patient and went out of her way to guide me through the whole process. Thank you, for your kindness and expertise.

Maddy Price

16:16 03 Oct 22

Chris H

13:08 01 Oct 22

While living in Alberta, Susan Zinger gave us outstanding years of customer service, not too often you get that level anymore!

Anna Hill

13:20 30 Sep 22

Sarah was amazing. I was in a bit of jam needing to transfer my insurance from BC to Alberta. She was professional and very accommodating.

Koltin Koroscil

21:46 29 Sep 22

sana sayyeda

17:34 29 Sep 22

Amazingly smooth and great service. The best auto and or home / tenant insurance quotes you’d ever find. Ms. Susan Zinger is super nice, very knowledgeable and accommodating with different schedules/ emails/ calls whenever I needed quotes or help with payment modes. she goes that extra mile for helping. I highly recommend sccess insurance!

Kailey Griffin

02:39 29 Sep 22

Tammi is wonderful! She’s extremely friendly and helpful. Made the insurance process simple and easy! Highly recommend.

Access Tab1

21:20 28 Sep 22

Patty Holowaychuk

14:07 28 Sep 22

Anytime I contact Davion Martin with questions about my insurance he is right on top of it and is quick to return calls. Very friendly, professional, and helpful.

Kevin Price

01:57 28 Sep 22

Tammi was so helpful in getting my daughter her temporary insurance. She went above and beyond and took the time at the end of her day to get our car insurance for us to make it to the registry before 6:00. She was so helpful in finding the cheapest insurance for us.Thanks so much!

Chad Nelson

15:09 27 Sep 22

Justine has been great to work with..

Christina Cordero

20:10 26 Sep 22

David Thiel is amazing! Super helpful, friendly and very responsive. I would highly recommend David and team at Access Insurance 🙂

Raven Zimmer-Dagg

20:23 24 Sep 22

We use for commercial and personal. Ashley and Tammi are the best. Super quick and responsive, and able to answer all my ridiculous questions!

Joanne Strong

03:03 24 Sep 22

Tammi was so helpful, professional yet personable, and took care of our insurance needs.

Jaden Reid

02:32 24 Sep 22

Shannon Barks

20:30 23 Sep 22

Just changed my insurance to Access. The agent was so very helpful. Extremely patient with all my questions, he explained everything in detail and was more helpful than the other company that i have been dealing with for 4 yrs. A huge THANK YOU TO DAVIAN AND ACCESS GROUP!!!

Rhey E

19:38 23 Sep 22

Shanika is awesome, she made sure that I got the best deal with my auto and condo insurance, she’s thorough and made me well informed…

Jessica K

13:17 23 Sep 22

Sarah was so helpful and prompt. Even though we called after 4 pm, she was able to get everything done and the temporary insurance card emailed off to us in time to make it to the registry office before closing.

Dean Tiedeman

00:53 23 Sep 22

Paulette Jensen

21:20 22 Sep 22

Dealing with David Thiel for our personal insurance needs at Access Insurance Group has been excellent. David has always been pleasant, efficient and knowledgeable. David is the best agent we have dealt with since we hav been with Access Insurance. Access is very fortunate to have David as their representative. David has a keen ability to understand the client needs and knows how to meet those needs.Thanks David and Access!

Anthony Cheung 1-780-498-1166

16:48 22 Sep 22

My previous car insurance company had been raising my premium every year for the past few years and about 25% hike this year from my policy renewal even though I had been with them for many years. I was determined to shop around and happened to talk to Sarah Casebeer with Access Insurance. Although Sarah’s quote was not the lowest, I decided to go with her quote because she was helpful and explained things up front in order to avoid future misunderstanding as much as possible.

Nadine Fortin

16:46 22 Sep 22

Very responsive and efficient with a very human touch that is greatly appreciated. I was moving from provinces during summer holiday and I could rely completely on the professional services provided and that follow up would occur without me asking!

Asha David

13:44 22 Sep 22

Maria Koulik

17:36 21 Sep 22

Thank you Tammie and Shanika for all of your assistance!! You were very patient and great!

Guy Landry

00:58 21 Sep 22

Being with Access for a long period of time recently talked to Davion about my insurance where I might be able to save some money we went over the policy together and to my surprise he was able to save me quite a bit of money with a few changes I’m always impressed with Access so thanks a lot Damion for your good helpTtheinsurance insurance insurance insurance insurance

Antonio dominguez Tonyd

17:29 20 Sep 22

Sarah Casebeer help me get a good deal on my auto insurance.

Punsh 22

21:26 19 Sep 22

Very good service by denny. He know what he is doing.Thank you

Matt

16:49 16 Sep 22

Great Service, very responsive.

Emily F

15:54 15 Sep 22

Tammi Shiers was very helpful in the process of moving my car insurance over to Access. I appreciate all of her help and would definitely recommend her!

Laura McMullin

18:00 14 Sep 22

I called a broker at Access Insurance because I had difficulty navigating the car insurance options in Alberta after moving from BC. Sarah helped me get a quote and helped me with all the necessary information I would need to provide so I could get insurance on my car. She was friendly, efficient, explained everything and got me covered in a few hours! I would recommend Sarah at Access to anyone who needs help with any insurance in Alberta! They will cover all your needs!

Dylan Schule

06:37 14 Sep 22

Sarah was Fantastic to deal with I would highly recommend using her as your broker

Tatum Dinnery

00:07 14 Sep 22

Tammi was amazing. I got referred to Katie but she was super busy so she gave Tammi the run down of my situation and she was so helpful all day today. Thank you Tammi!! Look forward to talking with you more in the future

Emma Wong

21:41 13 Sep 22

Tammi helped both my partner with a plan that worked for our needs. She had great communication with the both throughout the process. She was always professional and has a wealth of knowledge on insurance needs.

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Smart. Clear. Simple.

We understand that shopping for insurance can be tedious and confusing.  

Access Insurance Group makes buying insurance easy. Our team has the tools and expertise to help make the process clearer, all while giving you more choice. We work with some of the best insurance companies in the world so that you get the insurance rates you want, with the coverage you need. We evaluate your needs and explain our solutions to you in simple, everyday language. Best of all, we’ll do all the legwork with your needs in mind.  

When you check with us, we bring it back to basics because we believe insurance should be personal.  Come see us or give us a call — we’re just regular people who happen to know a lot about insurance.