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Google Rating

4.9

Based on 3003 reviews

Access Insurance Group Ltd

4.9

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Mark

15:12 16 May 21

I have worked with several people at Access and found them all to be very professional and accommodating. Most recently we renewed our homeowners policy with David Thiel and he did an excellent job, going above and beyond to ensure we received the best coverage possible at the lowest cost. I highly recommend Access Insurance to anyone.

Jason Nixon

14:14 16 May 21

We recently changed out both of our vehicles and went to an EV and a smaller engine pickup. Both because of the age of our current vehicles and to help Mother Earth. Marilyn was amazing to deal with and took care of everything with such professionalism while also taking the time to ‘chat’ on a personal level. She truly exemplifies what good customer service is all about. And she continues to work for my wife and I to get us competitive rates in advance of our June renewal date. Thanks Marilyn!!

VANCE WELCH

14:59 15 May 21

i have been a client of Access Insurance both on the personal lines of insurance needs as well as commercial lines needs, since 1995. I been a bricks and mortar type of client, I preferred direct contact to review my insurance needs but with Covid-19 that all changed and to tell the truth I have been a fan of the online interaction with my Elite Personal Insurance agent, and the conversion to online accessibility to my insurance policies via myACCESS 24/7... I really feel connected.Thank you Access Insurance and David Thiel

Nadia

02:28 15 May 21

Tammi went above and beyond to get me a great quote for my car insurance and did everything in such a timely manner. Would 100% refer her to all my friends and family.

javier patino

00:10 15 May 21

And excellent service and Sarai is really professional and I really recommend.

Dean Schultz

21:44 14 May 21

I have had the pleasure of corresponding with Clare Blake to have insurance put on my new F-150. She was very professional and efficient in getting me looked after.

Haley Jantzen

21:25 13 May 21

My Agent Vanessa was Friendly, quick to respond. She made sure I got the best price for my services. I've been with Access Insurance for 14years. The best Agent I've had!

Wendy Barto

18:53 13 May 21

I’ve dealt with Access for many years and have always been pleased with their coverage, their quick response when I’ve needed them, and their integrity. Justine has been helping me with new additions to our coverage and has shown herself to be friendly, efficient, and knowledgeable. We use Access for all our insurance needs and highly recommend them.

Yvonne Kaiser

23:51 12 May 21

I recently was shopping around for auto insurance and couldn’t be happier with the service I received from Tammi! She was very personable and professional. She helped me understand my insurance history better and was able to save me $700 annually compared to what my previous insurance provider was offering. Thank you Tammi!

Donna Heron

22:37 12 May 21

Sarah was very awesome and super helpful!

mike power

23:08 11 May 21

Fantastic service!I had so much trouble trying to get tenant insurance until I was able to talk to Tammi Shiers, she made the whole process so easyThanks again Tammi

Jizzelle Dehamel

22:24 11 May 21

Tammi!If you need insurance call Her!She's wonderful and actually cares about what's best for you and takes the time to go that extra mile.She is SUPER patient and understanding which with a busy life that's exactly what you need.She talks to you like you're a person or a friend and not just a customer.Thank you Tammi, it was really a treat to work with you to get me insured!

Russell Auger

20:47 11 May 21

The world needs more people like Tammy. Without her help I would not have been able to access insurance for my vehicle. I am not so computer suave.She made me feel very comfortable and was very courteous and respectful.Tammy was very up beat and friendly and she made me feel confident in my decision. Out of 1 to 10 I would rate her 11.Thank you Tammy for all your assistance.

Heather Miller

21:12 10 May 21

Review for Susan Zinger Broker. We had some absolute headaches we needed to deal with for insurance company and I was ready to lose my mind. Susan was AMAZING in helping me get everything that needed to be done in a very short period of time. She put us as a top priority. I feel she went over and above for us. I highly recommend Susan for a broker. She was absolute pleasure to deal with.

Samuel Brownlee

16:05 10 May 21

Thank you to Tammi Shiers for the excellent service on a late Friday for the next day! Extremely fast and helpful!

Alysha Babcock

22:08 08 May 21

Very happy with the service received from Susan Zinger. She was excellent to deal with. She helped us with home insurance on short notice. She was able to assist us over the phone and in a timely manner. I appreciate the help immensely!

Tanya Houde

02:25 08 May 21

It was lovely dealing with Claire she was very friendly and extremely helpful. She really took the time to explain everything in detail to me and gave me many options to choose from.

Diana Zvonkovic

23:12 07 May 21

Getting insurance can be a bit daunting, especially when you just don’t know some of the answers.I had the pleasure working with Davion Martin. He made me feel at ease right away. He was professional, organized and most importantly he has a GREAT sense of humour!!! His scenarios actually made me laugh out loud!!!! And being an RN in these covid times, it was much much appreciated!!!!!We all need insurance, why not get it with someone that’s fun and knowledgeable. Recommend access and Davion

nicole mushimiyimana

16:29 07 May 21

I want to take this time to thank Sarah from Access Insurance Group for a better service now I can drive my new car with Access Insurance, affordable and quick service, I applied 1 day only now I have my insurance already. I am very happy to be part of this insurance with a better service. Thank you Sarah!!

Greg Clark

00:18 07 May 21

Tammi was able to guide me through the process of transferring insurance/registration after moving from a different province. She made the experience enjoyable and hassle free. Thanks for your help Tammi!

Dion Diamond

22:34 06 May 21

Got helped out quick and it was friendly i encourage people to use this insurance company thanks sarai

A Cooper

22:08 06 May 21

I was helped by Tammi who was absolutely phenomenal! She went above and beyond to make sure everything was done quickly and right for me after I had a negative experience with another insurer.

Ed Huget

16:21 06 May 21

We greatly appreciated the easy application for the COVID reduced driving rebate and the money was quickly sent to us. D has found another cost saving for our house and vehicle insurance. Thank you.

Harvey Sylvester

16:15 06 May 21

Justine was great. She worked with us to get the best coverage for our needs. Thanks again.

Bev N Fitzsimmons

23:04 05 May 21

Would like to give a thumbs up to my broker, Davian Martin. He was extremely helpful via phone and answered all my questions, and walked me through setting up my account online. Greatly appreciated.

Sherry Clark

22:45 05 May 21

Susan Z was extremely helpful when I requested assistance. I needed to amend my policy quickly and she was able to get ir done so expertly! I've been using Access for years and they have always been wonderful!

Jessica Main

22:06 05 May 21

Sarai DeCardenas and team are always so helpful and super quick! They make getting insurance very easy. A pleasure to work with!

Carly Jackson

17:24 05 May 21

My experience with David Thiel was exceptional. He took the time to clearly explain the insurance coverage options available to me for my home and auto. He is super quick to respond to emails and made himself available to take my calls at any time. I feel confident that I am getting the best rate out there with the coverage I need. I would highly recommend David!

Leonard Saruk

22:28 04 May 21

We had the pleasure of dealing with Sarah Casabeer at Access Insurance. Sarah was able to assist us with the insurance on two vehicles and our Condo, saving us hundreds of dollars! Not only was she professional and thorough, she is very personable while fulfilling our requirements. Thank you Sarah!Josie Saruk

Vishalni Singh

19:12 04 May 21

I highly recommend contacting SARAI for your auto and home insurance; she will always answer your call. She gave me the best deal on my home insurance. Thank you Sarai, you are best.

Ron Dewitz

15:47 30 Apr 21

We were very pleased with the outcome and the work ethic that Tammi S. put together for us for our insurance needs.

Ben McMurtry

21:46 29 Apr 21

I have had a very easy and stress free experience in dealing with Susan from Access. She has always been very quick to respond to any questions I have and is thorough in addressing the particulars of my insurance needs. I highly recommend Susan Zinger. Thanks again!

Mohammed Khan

20:40 29 Apr 21

Marion Welch

15:18 29 Apr 21

Tammi worked hard on my file for me. she saved me over $1000.00. She provided great service, went above and beyond for me!! She really did help me out of a hard spot with insurance on my home and Auto. I cant say enough good things about my experience with Tammi and the rest of the staff at Access. I will be staying with them for my insurance for the years to follow!!

Chad Stanley

15:13 29 Apr 21

Tammi helped me BIG TIME, she was fast in getting me an affordable quote, has great customer service skills, very easy to get in touch with, definitely recommend her to anyone looking for affordable insurance... couldn't be happier!!! Thanks Tammi...

Jace Linman

22:08 28 Apr 21

Susan Zinger has been my broker now for a few years and I could not be happier with the service she provides! I am constantly buying and selling vehicles, boats, atv's, etc. and she is always available to assist me with insurance requirements and recommendations.

Krystal Buckingham

17:28 28 Apr 21

Tammy S is hands down the best person to have as a clients first Impression of Access Insurance. She was amazingly kind, efficient, and so incredibly helpful. I am personally a procrastinator, and left my Insurance changes to the last minute. Tammy had everything revised, signed and submitted with time to spare. I was never made to feel like anything but a Valued Client... even tho I was brand new. Tammy made this experience seamless and so Great. Thank you Tammy!!

Lesley

14:04 28 Apr 21

Susan Zinger, at Access Insurance, is always extremely helpful in sorting through all the details of our insurance policy, as well as helping us with suggestions to get the most value for our dollars and the protection that best suits our needs.

Rednek

02:42 28 Apr 21

UpdateMy insurance lady has retired. I have now been with access insurance for 15 years and have a new insurance lady. Her name is Vanessa Thomas. I have been dealing with her for about a month now and my renewal is coming up. She has helped me switch somethings around for me and has been a pleasure to deal with. She is prompt and accurate with my needs and time line and hope to have many many years of service with her. Thank you Vanessa Thomas for everything.Hello Name is Chris. I have been dealing with Access insurance for about 14 years now. Since 2008 i have been dealing with Cheryl Witwer. She has done excellent service for me and always try's to be prompt and accurate with all my insurance needs. She Has been a true pleasure to deal with and Am glad there is still a insurance company that cares about their clients. Thank you for everything Cheryl Witwer and Access Insurance.

BrokenHeroGaming

02:37 28 Apr 21

I dealt with Tammi she was polite and respectful and she cared alot of finding me the right insurance. She was very professional and achieved everything she told me she would. Thank Tammi from access u are the best..

Elsie Mahe

22:59 27 Apr 21

David Thiel was recommended to my husband and me by friends that were very impressed with David when they had shopped for insurance. We were looking to amalgamate our vehicle and home owners policies under one insurer and David worked with us to pull this together. David has a professional friendly manner and took the time to listen to our needs and answer our questions. Access Insurance Group Ltd. is fortunate to have David represent them and we look forward to dealing with him in the future.

Naaz Khan

18:25 27 Apr 21

Becca Marie

22:57 26 Apr 21

Fantastic experience with Vanessa getting my new vehicle insurance! Efficient yet meticulous! Thank you so so much!

Mark Mulder

22:24 26 Apr 21

Always had a good experience with them and my broker Justine.

Krystal C

16:31 26 Apr 21

Tammi was a great help, making sure we got the coverage we needed and answered all questions we had. We talked to many different insurance companies and went with Access Insurance because of their customer service.

Todd Shuttleworth

13:15 26 Apr 21

I was very happy with the service I received from Sarah. She found the lowest rate of car insurance than any other place I tried. Saved me time and money. Sarah was helpful and provided great service. Would highly recommend.

Kevin Mnje

20:31 23 Apr 21

Richmond Tieu

19:45 23 Apr 21

Thank you Sarah C. for your help. Found the best pricing yet.

Jackie

18:26 23 Apr 21

Clare Blake, was on top of her game today. I got Insurance for my home and car. She was knowledgeable, polite, funny, flexible and patient. She worked around my schedule and got it done. Thank you for excellent customer service Clare!

Will Parker

16:10 23 Apr 21

Tammi at Access Insurance was amazing and super kind and helpful! Glad to have used them as a broker.

David Feigel

15:41 23 Apr 21

David T. always takes such great care of us! We appreciate his thoroughness and fast replies!!

Karol E

05:17 23 Apr 21

I contacted Sarai at Access insurance as I needed insurance quickly. She did an exceptional job of fulfilling my requests. She was very helpful, friendly and knowledgeable. Amazing service, would recommend!

Austin Patten

16:53 22 Apr 21

Thank you for getting me all set up! 🙂

Linda Smith

22:16 21 Apr 21

I cannot be happier with the service I got from Tammy, she took my stress level way down after speaking with her. Tammy made sure I had the right insurance for my needs and at a reasonable price, and I really didn't have to do much at all. What a relief, Thanks Tammy!

Josh Cranna

20:40 21 Apr 21

Sarah was great. Perfect customer service

Amy Seabrook

19:44 21 Apr 21

Excellent service, prices and easy to work with .

Ryan Lemon

16:16 21 Apr 21

Would like to give a huge shout out to Bridget Henkel the reception coordinator/ processor. Bridget is allways a pleasure to talk to on the phone . She gives a personal and professional experience and is allways looking to help in any way that she can. Keep up the great work and thanks for all your help.

mike patterson

06:17 20 Apr 21

Tammy was every easy to talk with and did more flr me then most. I'm every satisfied in the conversation and very professional..

Jane Lapointe

21:56 19 Apr 21

Access insurance is great. They reviewed my policy and saved me over 100 dollars. Great company. Shout out to my insurance rep Davion!

Noah Boman

19:34 19 Apr 21

Tammi Shears helped me lower my insurance all while providing me with excellent customer service. Highly recommend!

Trent Slyk

06:14 18 Apr 21

Tammi. S was very accommodating, she helped us figure out which car insurance would fit me as a first time driver.She went above and beyond when it came to answering my question.

Tim Kitec

20:09 15 Apr 21

My experience with Tammy has been insurmountable she has not only helped me lower my insurance rate but gives me hope for the future I can't imagine going through another agent. I wish more brokers had such professionalism such as Tammy I look forwardingto doing future business with you.

Sandra

15:52 15 Apr 21

I have been with Access Insurance for many years and have always had Danny Sidhu as my Account Manager and I could not be happier with him. He is always looking after my best interest and helping me with any questions I may have. I would and have recommended him to others.

Jason Takacs

23:15 14 Apr 21

Acquired new insurance through Clare. She was very pleasant, helpful and professional. She got me a really good rate. Overall great experience!

Jeffrey MacIntyre

18:17 14 Apr 21

Had a wonderful experience with Sarah. She was super helpful in explaining everything I needed to know and super personable. Would recommend Access Insurance to anyone looking for a fair amount and fantastic customer service. Cheers!

Curtis Cleveland

18:47 13 Apr 21

My family just moved to Alberta from BC and Tammi has been an amazing help in sorting out our car insurance switch. She’s prompt, friendly and ultimately ended up offering some suggestions that ended up saving us money every month. If you’re looking for a broker, look no further.

Donna Ross

18:22 13 Apr 21

We are very happy with Tammi Shiers , grateful for her help so professional 😊

Sharon Roux

17:18 13 Apr 21

I just had the pleasure to speak with Justine William's great customer service and very friendly. Wonderful company to deal with.

Michelle Smith

17:07 12 Apr 21

Lynn is fantastic to deal with!

Stephanie Fodchuk

14:17 12 Apr 21

Tammi was very friendly and answered all of my questions. I am happy to be switching over to Access

Paul Grenier

13:09 12 Apr 21

Very pleasant to deal with Davion.

Rob French

02:12 10 Apr 21

I would like to say thank you very much Sarah for helping me with getting insurance. She worked with me and was able to help me very much. I recommend access insurance to everyone.

Robert Wells

21:56 09 Apr 21

Vanessa Thomas took over for my previous broker Cheryl (whom I wish a happy retirement) and it has been a wonderful experience working with both; as well as a seamless transition. Prompt and professional service with home and auto insurance and very informative regarding coverage.Highly recommend!!

Aaron Bernhardt

20:23 09 Apr 21

I have been dealing with Tammi Shiers of Access Insurance in acquiring a policy for my new home. She has gone above and beyond for me, explaining the differences between policies and saving me from a bad policy with another broker. She has done in two days what others haven't in a week, and is always professional and responsive. She is the best advertisement a business could hope for.

Sarina Loyk

17:10 09 Apr 21

I had a wonderful experience with Susan Zinger. Susan helped me get the best price that I could find for car insurance. She was very helpful, responsive and personable. Highly recommend! Thank you for the fantastic service!

Nicole Doucette

17:06 09 Apr 21

Sarah Casebeer was extremely helpful and patient. She explained every question I had regarding the insurance details that was easy to understand. I am confident with her as my broker that she provides the information we need to make the best decision regarding insurance.

Debra Wagner-Gunn

19:44 08 Apr 21

Lynn Jenkins...I can not say about good about the way she treats me as a customer of Access Insurance. She is courteous...respectful and efficient. We have multiple policies with Access, and in each case, I feel safely insured and taken care of. We just had an accident with one of our vehicles..and even though we were completely responsible for the accident..Lynn treated me with respect, did her job and streamlined the process , taking the stress from me. When it was time to re insure, our coverage was seamlessly transferred to our new vehicle..and she did it all with a pleasant and welcoming attitude. Thank you Access , for having Lynn on your staff.

Davis Wajda

15:43 07 Apr 21

Tammi helped me get the best price I could find for car insurance and was incredibly helpful and very quick to respond in the process! She made everything super easy and I highly recommend!

JonJon Vlogs

07:09 07 Apr 21

PEW PEW

19:04 06 Apr 21

I talked over the phone with insurance broker Sarah Casebeer few weeks ago. She helped me found a insurance coverage with a good value for two cars. Sarah is quick to respond my emails and phone calls. She explained the insurance policy clearly. Thank you Sarah!

Kristien Eglin

15:34 06 Apr 21

Tammi was amazing! She went above and WAY beyond helping me get set up with new insurance. I had a very rough year 2 accidents a move and some other life changing events and she went well out of her way to find me the best way to get all my needs met. She was so fast too! I wasnt the easiest to deal with and she did amazing. Definitely am happy and have already told so many people about her.Thank you so much!!

Char F

23:15 05 Apr 21

Today I got an awesome, valuable, surprise. Clair called me wondering if I would be interested in saving money. Because she is so professional she was reviewing my file and found me another Insurance Co. that offered almost the same coverage for $50 a month less...that's a big deal! She is the GREATEST and I will highly recommend her to everyone I know and beyond. Thank You Clair for your patience, professionalism and hard work.

Gary General

17:40 05 Apr 21

Davion was very helpful,he was able to help me work through the app and resolve all my issues. I would definitely recommend this company to my friends.

Kevin Leal

20:48 04 Apr 21

I’ve been nothing but impressed with access insurance from the start 1 year ago. They were the only people to get me monthly payments through one of their finance companies my first year. As of this year I’ve been having to deal with Clare and she recently called me to inform me my monthly payments were lowered cause I was approved to get monthly payments with the actual insurance company and not their finance company. Clare has been really awesome to deal with and is very polite and professional. Clare and access insurance get another perfect 5 stars from me this year.

Job Cusveller

15:55 02 Apr 21

Helpful,polite, and professional, a good experience.

Dale K

02:58 02 Apr 21

I've been with Access for a long time. They make insurance easy.Justine was fast ,friendly , and knowledgable today.

Sally Fong

05:04 01 Apr 21

Best experience ever.Sarai provided high quality service. She is extremely helpful, thoughtful, friendly service, quick response.Definitely recommend.

melony raspier

21:24 31 Mar 21

Just got set up with Sarai and seems to be great so far

Danny Blitz

17:04 31 Mar 21

Tammy Shiers was so nice to work with and definitely one of the best brokers I have ever worked with!

suzanna zimmerman

12:14 31 Mar 21

Susan Zinger does a great job for me. She is responsive and helpful every time I need insurance advice or updates to my policy. Thanks Susan!

B. Iskiw

22:38 30 Mar 21

Thanks Susan for the prompt service`

Jas Lidder

21:49 30 Mar 21

Sarai DeCardenas had recently assisted with insuring a few of my vehicles. Very pleased with the service.

Waldo Bohler

20:57 30 Mar 21

Tammi Shiers was Very helpful and had great customer service!! Definitely recommend!

Jaylene Ford

16:27 30 Mar 21

Tammi shiers was amazing in helping me find the best fit for my first time auto insurance, she was super helpful, very professional and went out of her way to find me the best policy, thank you again tammi!

Diego Rojas

05:37 28 Mar 21

Great service and professionalism, hard work to find what’s best for her customers. I strongly recommend them. I’m glad to deal with them. Beyond my expectations!

varun chawla

21:37 26 Mar 21

Really appreciate there service specially dealing with sarah was awesome she clear my all doubts regarding insurance.Excellent communication more than 5stars recommended if i can give that....

Brianne Mercier

19:40 26 Mar 21

Tammi helped me find the best rate for my car insurance. She was extremely professional and personable. I would definitely recommend!

Janneth D

15:57 26 Mar 21

Big thanks to ms Tammi S!I got my second car insurance thru access with the help of ms Tammi.she’s very helpful accommodating and very responsive person..highly recommended 👍

Roxanna Hilcton

03:23 25 Mar 21

I am extremely happy and grateful with the professionalism and quality of service with her quick response to my request from Tammi Shiers, Senior Personal Account Executive, Access Insurance Group Ltd.

froilan nolasco

19:22 24 Mar 21

Access Insurance and Sarai helped me deal with my first auto insurance in Alberta. She made it very easy for me to understand what coverages I need for my vehicle and the best method to get the cheapest policy in my case. It was the best service I got from any other broker.

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