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Google Rating

4.9

Based on 3104 reviews

Access Insurance Group Ltd

4.9

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Kenneth Pearce

21:38 04 Aug 21

Sarah at Access insurance provided timely and cost effective insurance solution for my vehicles. Great service !

Payton Gaming

02:25 04 Aug 21

Sik Kwan M

21:03 03 Aug 21

Thank you for helping to lower my auto insurance premium.

Nkole Bwalya

21:51 30 Jul 21

Went in to pay my insurance today and the person at the front was awesome, pleasant, friendly and courteous... And I was done quickly during my lunch. Thank youIn addition to this visit, I had Tammie help me with getting tenant insurance and she was awesome. She checked on me just make sure that I did not miss the deadline to have completed...Thank you Tammie

Nezaida Mcleod

20:16 30 Jul 21

I am happy that I spoke to Davion Martin for renewal of my vehicle. He made my day! My problem solved in a minute. Thank you Davion!

Ryan Berfelo

21:42 29 Jul 21

Great service, fast and friendly Tammi really helped us out!!!

Lenora Hobbs

21:11 29 Jul 21

Just wanted to send a quick thank you to Susan Zinger for her amazing service as my insurance agent. She was always kind and professional in her approach. The last couple of months have been a whirlwind for me with selling my house and taking care of my dad who was diagnosed with early onset dementia. Through it all, the million questions and countless emails from me, Susan always made sure I had the coverage I wanted and needed. She always ensured I understood my policy and provided prompt and professional service even in the craziest part of my life. Having found appropriate care for my dad, I can now move into my new home with little worry. Thank you so much Susan.

Logan Baich

20:32 29 Jul 21

Tammi was outstanding

Shawn Li

14:10 29 Jul 21

Tammi is very helpful, she actually explained to me each component of my auto insurance, instead of just give me a quote. I learned since I own the vehicle, collision insurance is not mandatory, only liability insurance is mandatory. She was quick to get approval from insurance company, and always pick up the phone right away.

Nelson Trewin

00:30 29 Jul 21

La atencion fue muy amable

Avkar patel

17:06 27 Jul 21

My experience with Sarah Casebeer is amazing. She is very professional, polite and helpful. Not only that she gave me the best rate for my auto insurance.

LividSkydiver

19:13 24 Jul 21

Got me insured the first call thank you guys!!!

Paul Pritchard

15:57 24 Jul 21

Hi Clare, thank you for the help in switching our insurance, I appreciated the attention to detail, awesome work

Rosemary Santos

06:52 24 Jul 21

Tammi S. helped us find the perfect insurance for our auto. Not only did she do an amazing job in helping us, she also made us feel very comfortable. We had an amazing experience with her, and I was very impressed with her work ethic. We appreciate her patience and politeness. 5 STARS ALL THE WAY.

Evan Ferguson

04:06 24 Jul 21

Tammi Shiers did an amazing job getting me insurance for my first car, it was done the same day I called, amazing work. Definitely going to refer her to others.

Melanie Marchand

01:19 24 Jul 21

We had the pleasure of dealing with Tammi for our personal insurance. We were dealing with a time sensitive issue and she was extremely efficient and so personable to deal with! She put our minds at ease and it’s so refreshing to deal with someone who knows what they are doing!! I would recommend to anyone!!

Bryton Mills

22:27 23 Jul 21

Clare Blake was able to get me a quote and up and running with a quote and insurance for my motorcycle. Thanks for the quick and responsive service!

Sallay Kamara

15:29 23 Jul 21

I'm glad I got the chance to research this company, the reviews were top notch so had to give them a try. Sarai was extremely professional, patient and helpful in getting me a tenant insurance.

Paul Johnson

17:04 22 Jul 21

5 stars from me. Had a wonderful time over the phone setting up a policy. Drove in to pick up my pink card and found very nice friendly staff , pleasant atmosphere and fast service

Jazab Preet Kaur Warring

01:52 22 Jul 21

Tammi assisted me with my car insurance and tenants insurance. She promptly responded to my many queries. She was patient throughout the process. She definitely got me a good price.She finalized my insurance even after work hours. I really appreciate that. Please contact Tammi for your future needs. ☺️☺️

Ruslana Hrushevska

18:58 20 Jul 21

Great customer service, fast response. Tammi was very helpful. She found the best deal for my car insurance. Highly recommend.

Sumit Kumar

15:52 20 Jul 21

I accidentally phoned them but when I talked to Sarah Casebeer, I found her advice so helpful. She offered me an excellent deal. The way she explained it was so much appreciated.

Christine Flato

21:56 19 Jul 21

Just new from out of province and had Tammi Shiers as my broker for new car insurance. Very pleased with her service. She is polite and respectful and takes the time for any questions. Great experience!!

iliana gaona

01:39 19 Jul 21

My experience with Sarai was amazing, very  personable,responsive and professional, one advantage with working with her is that she speaks Spanish she takes the time to explain every detail in English and my questions in Spanish, it is very helpful to have a person that speaks both languages because In my case sometimes it is hard to understand evrey detail in your own language, now imagine that English is not you mother tongue, thank you Sarai for your time and patience

William Graham-Hauck

19:29 16 Jul 21

Tracy Scharfl

05:34 16 Jul 21

I am a new customer with access insurance. My previous broker put me in a pickle and created a very difficult situation for me and changed my policy to a different insurance company without my consent and wanted to charge my an exorbitant rate. Sarai was very instrumental and knowledgeable in getting me back to my original insurance company at the rate that I expected. She was also very knowledgeable about any queries that I had and answered them right away. I would highly recommend this broker to anyone who is looking to be treated fairly in this tough insurance world.

Syed Farjad Mustafa

01:53 16 Jul 21

Sarah Casebeer is the best insurance agent I had dealt with hands down, she provided me with her honest opinion and help me choose the best solution possible to fulfill my needs. Not only that she gave me the best rates as well. I wish I could give her a rating of 10!! This was so far the highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough to minimise the end to end time to process!!

Adrienne Chee

23:39 15 Jul 21

We worked with Tammy and had a great experience; Tammy was diligent and caring in ensuring that the process was transparent to us as customers. No time was wasted no details were missed either! Overall, would recommend working with her.

Emily E

22:01 15 Jul 21

I was referred to Access Insurance by family who has been with them for years, and have been very happy with the level of service. Tammi was fantastic at getting me setup quickly and efficiently with the coverage I needed. Definitely recommend!

Derry Rudniski

20:20 15 Jul 21

I was referred to Tammi Shiers for a quote on auto and home insurance and she absolutely smoked my old company with better rates. She was unbelievable organized, incredibly experienced, and just a pleasure to deal with. I would recommend Tammi to all my friends witch I have to deal with her for insurance coverage. Thanks you so much for the great help.

Kyle Terrok

16:40 15 Jul 21

Ive been with access for over 15 years and haven't had many issues till they stuck me with insurance agent Justine. Three times now she did not respond to simple questions about insurance and didn't even know about the policy updates when I first got stuck with her that were very important updates. I would not recommend this company.

Robert Johnson

23:16 14 Jul 21

I was very happy with the service I got from Sarah.she maid the nightmare of dealing with insurance quite pleasant!.Susan Arcand.

Shelly Nilson

22:56 14 Jul 21

I was lucky enough to get a call back from Tammi S. for Auto and Tenant insurance. My situation is kind of exceptional and Tammi knows her stuff! Very friendly, personable, responsive and professional. Completely painless process (shocking, I know). If I ran a brokerage, I'd hire Tammi in a flash! I will refer anyone I know who's shopping around for insurance. Thank you, Tammi!

Janene Hickman

21:08 14 Jul 21

Shanika went above and beyond to support us in getting our new home insurance. She provided a detailed summary of our policy and ensured that we understood everything. Our experience was great! Thanks!

Shantelle Thome

20:17 14 Jul 21

Tammi was awesome to deal with. I was able to get my new to me suv insured and registered within the day.

Mary S

18:36 14 Jul 21

Excellent customer service:) I got tenants insurance here. Sarai was so friendly and helpful!

Young Freeman

23:21 13 Jul 21

Very awesome people and very understanding and helpful thank you so much sarah

Crystal Gibb

23:20 13 Jul 21

This is a wonderful woman she’s kind and actually communicates with sweet words and kindness and direction it helpsin as this is my first time getting insurance and she helped me understand what underwriters were what carriers are for commercial lines she forwarded all my paperwork she’s a very nice woman and I really appreciate all that she’s done for me Sarai is wonderful

Carys Cuttlefish

21:37 13 Jul 21

Susan Zinger, did an IMMACULATE job getting us our insurance on our first home. She did it at lightning speed before our signing and was patient, friendly and knowledgeable. If you need insurance for your home, ask for Susan, she worked on. her days off to help us and is willing to go above and beyond to make sure to do things on your timeline if you're running behind. It was great working with her <3

Kelsey Lau

16:01 13 Jul 21

Tammi was very friendly, informative and responsive when assisting me with getting my car insurance. I am very happy with her client service and probably couldn't ask for anything better.

Michael L

23:19 12 Jul 21

Tammi was very thorough and was able to find the best quote for my auto insurance needs. Overall the process was very pleasant from start to finish!

Dan St. Germain

16:05 09 Jul 21

David Thiel has made Access Insurance Group a no brainer for our family. Home, Auto & Personal Watercraft. Quick responses and clearly explained with no surprises!

Eric Javier

16:04 09 Jul 21

Thanks to shanika lewis she's amazing she help me to get a discount.

Jeanette Martin

15:40 09 Jul 21

We were put into a position of having to find someone that carried the insurance company we needed in order to ensure our Motorhome and Car Trailer. Tammi at Access insurance has been a pleasure to deal with. She was able to hook us up and at a decent price. We appreciate the work she put in to get us the coverage we need. Thanks Tammi

Barry Adam

03:50 09 Jul 21

Every time I deal with David Thiel I am thoroughly impressed. So quick to respond and always patient when explaining the intricacies of our coverage. He is also very quick to respond and always seems to be on top of our file.

Effie Strowbridge

17:37 06 Jul 21

Hi I just moved to Fort McMurray and Access Insurance was recommended to me for my vehicle insurance!!! I called and was forwarded to Tammi, from our first conversation she was professional and friendly and very helpful!!! It made getting things done so much less stressful and would recommend any who wants great friendly service to give her a shout!!!! Thanks again Tammi

Penny Grise

20:20 05 Jul 21

Tammi was a pleasure to work with! Knowledgeable, efficient and pleasant!

Karen Turko

20:16 05 Jul 21

I spoke with Sarai and she was very professional. Very good experience overall.

Harvey Trewin

04:39 04 Jul 21

Gracias a Sarai DeCardenas, por apoyarme y explicarme claramente Las opciones de seguro para mi auto y por responder a todas mis consults.Muy agil, efficiente y professional.Buen trabajo.

kelty germain

16:15 30 Jun 21

David Thiel was excellent to work with! Super responsive, helpful and quick. We got our insurance sorted in no time and at a reasonable cost. Would definitely recommend!

Brian

18:22 29 Jun 21

Huge thanks to Tammi S for taking time to explain and help me with getting my new insurance, I don’t have the best record but she took the time to help out explaining things and answering my various questions. I appreciate the extra effort.

Sarah Branco

16:12 29 Jun 21

Tammi is the bomb.com thank you for the best quote and such a friendly experience!!!!!!

Kelsey Martin

03:03 29 Jun 21

Sarah Casebeer has been helping me out with my auto insurance and had everything I needed ready to go last minute on a Friday. I truly enjoyed dealing with her as she is easy to speak with and understand. Great experience and would recommend to anyone.

jhaz 19

04:50 28 Jun 21

Thank you so much sarah casebeer for all responsive to all my inquiry and help me to get my insurance!!Fast and lower the minimum of payment...Your doing a good job..:)

Oladapo Segun

17:39 26 Jun 21

I had an awesome experience, the contract was well explained in details

Len Mcgean

20:43 25 Jun 21

David was very thorough and reviewed all of our policies and ensures that not only did we have sufficient coverage but reduced our premiums as well.

Dorothy Stahl

18:48 25 Jun 21

Janet Wright

21:54 24 Jun 21

I was very pleased with Shanika Lewis’s support and efficient work on renewing my policy.She was very knowledgeable and found savings for me. Thank you Shanika for all your patience over these past couple of days.I finally got to rate you.I had to enroll in google chrome and on maps. All services I will have good use for.Thanks.

Linda L

17:02 24 Jun 21

I have been with Access Insurance for 31 years after moving from BC. My experiences have been exceptional through a number of agents with the latest being Davion Martin. With my renewal being due in July, he did have patience, consideration and saved me some premium which was much appreciated. If looking for house or car insurance, call Davion through Access Insurance in Edmonton, AB.

Marguerite Weaver

01:56 24 Jun 21

Great service Sarai was easy to deal with, super friendly. I recommend Access and Sarai! Got me a great rate.

Amanda Demkiw

22:19 23 Jun 21

I had the most excellent service with Sarai. She was most helpful in getting my tenant insurance going for our place. Thankyou so much.

The Veronica Channel

03:49 22 Jun 21

I've been dealing with Vanessa Thomas and she has been an absolute amazing broker! She is very knowledgeable, professional, friendly and has gone the extra mile to meet our insurance needs. Thank you so much Vanessa, I will definitely recommend your great services to others as well.

Lee Nguyen

17:51 21 Jun 21

Just gọt íinsurance from access they nice and quick best deal around

Bailey Flint

19:30 18 Jun 21

Tammi helped me get car insurance in a timely, professional, and kind manner. I recommend dealing with her if you’re out looking for new insurance!

Sherry Herron

19:06 18 Jun 21

The entire experience from beginning to end was one of professionalism, being helpful and courteous. Marilyn helped me with my auto insurance needs. When I asked how much the auto insurance on my jeep currently is, she went over and above by finding additional savings by asking the right questions. I would recommend Access Insurance to anyone looking for the kind of service I encountered. A huge thank you to Marilyn!!!

Darren Shaw

13:20 18 Jun 21

Excellent service with high quality for the value!

Jill Doucet

22:39 15 Jun 21

I moved to Alberta from Saskatchewan and had to switch over my insurance. To say I was overwhelmed with the process is an understatement. I filled out my information on the Access Insurance site and was contacted by Sarah Casebeer who is the Rockstar of Insurance! She was very friendly and had a great sense of humor and made the whole process quick and painless which was a relief after 7 trips to Regristries to figure out transferring my license and plates. She was able to answer my questions and find me the best rate that didn't break the bank. I would recommend Access Insurance to anyone in the market for Insurance! Thanks Sarah!

Myrna Crichton

21:19 14 Jun 21

David has been looking after our insurance for the past two years and has given us VIP service. Thanks David

g-code

19:55 14 Jun 21

I had a recent theft and Vanessa T and Access Insurance made the process easy and stress free. I am so pleased with the service and support I received.

Office

18:09 14 Jun 21

Thank you, Tammi Shiers! I know I put you in a time crunch on Friday, but you got insurance on my truck house and most important on my boat so I could hit the water this weekend! Very professional and knowledgeable. It was a pleasure.

Cheryl Tebby

16:21 13 Jun 21

I worked with Sarai at Access Insurance to get me out of my pre-existing insurance into a more responsive one. She was very easy to talk to, thoughtful in her response to questions and just generally very personable. I was pleased to have worked with her.

Sean k

00:41 13 Jun 21

Everything was good many many years ago. But our broker Justine, started to not call us back on our insurance needs. This week we were informed that our insurance got a lot more expensive. I called her and left five or six messages in the last two weeks and not once did she get back to me. Never was she available to talk about car insurance needs. So we decided to shop around only because she did not get back to us. So in the end we got a much better rate in our insurance approximately $500 last year with better coverage. I would just suggest better customer appreciation.

Roger Trewin

00:32 12 Jun 21

Excelente servicio que me brindo Sarai. me busco la mejor aseguradora que necesitaba a un precio razonable . Gracias por tu servicio Sarai DeCardenas.

Evan Den Otter

14:50 11 Jun 21

We had the good fortune of getting Sarai De Cardenas as our insurance consultant. She managed to get us a policy on our house for much lower than we expected. She was very easy to work with, answered all of our questions, and in a few short steps had us set up and ready for our possession date!

Sarah Hopgood

02:18 09 Jun 21

They are amazing!!

diane mccrea

01:17 08 Jun 21

After 32 years of living in BC, I have moved to AB and needed to start all over with my insurance needs. I contacted Tammy with Access and she solved everything for me! It was great. She found the best company and cost for me. Tammy made it so so easy to complete everything. It was seamless. She knew what I needed, explained everything, and she was very knowledgeable in what she was doing. And the best part was she is so easy talk to. Definitely will be using Access for all insurance needs going forward. thanks Tammy!!

LPS girl

21:37 07 Jun 21

Sarai got us a quote and insurance for our trailer fast and was straight forward about what we needed.

rabiye alime

23:30 05 Jun 21

Excellent and quick service. The staff is very friendly and responds your every call in no time. Definitely recommend this company!

Ravneep Singh

21:08 05 Jun 21

I do recomend access insurance suzan helps me alot in doing all the stuff she is very helpful give 5 star rating

Candice Preston

14:03 05 Jun 21

I've been dealing with Susan for a few years now and she's always so helpful. Super happy!

Gali Daniel

18:58 04 Jun 21

Sarai was very helpful in finding the best insurance plan for me and at really good rate. She listened to all my numerous questions and answered them enthusiastically. I recommend Access Insurance and Sarai to everyone😁😁

Adam Letang

18:04 03 Jun 21

I've never had anyone help me out more that Clare has at this wonderful place, amazing communication, everything well explained would recommend her to all my friends and family, would also recommend access as a whole to everyone

Gloria Desjarlais

05:41 02 Jun 21

I had a very excellent experience obtaining my insurance for my car . Sarah was very professional and knew her stuff . I will stay with access insurance for a long long time and I will tell my friends and family all because Sarah took a chance on me and gave me a chance ..

Darren Hoflin

06:40 01 Jun 21

Erica Dyck

01:34 01 Jun 21

Sarah was extremely helpful with extremely quick service. Called her 10 minutes before closing on Friday and still answered with a "smile"!! Gave her all my information so she could get started on it first thing Monday. By after lunch on Monday I was on my way with house insurance!

Amanda Loy

14:39 31 May 21

I am beyond happy with the service I received! A friend recommended Bradley, and after speaking with him, I had the insurance I was looking for at the best price in THE SAME DAY!!! Will most definitely be referring to all of my friends!

Darcy Skinner

14:09 31 May 21

We have been with Access Insurance for many years and this was our first time working with Susan. She responed to questions quickly and professionally and made the transaction very easy. We look forward to working with her again in the future.

Stan Hayter

01:49 30 May 21

Searched out Access and found service was great in all respects. Would recommend reviewing your insurance coverage with David Thiel. Give him a call.

David Bennett

20:34 29 May 21

Great service

Brett Laramore

17:42 28 May 21

Excellent customer service, ask for Sarah and she's gonna help make your experience getting insurance anything but painful. Thanks Sarah 😊

Crystal Low

19:26 27 May 21

Natalie Mayne

22:39 26 May 21

Access Insurance has been a very positive and pleasant experience.David has been great to deal with and I am more than happy to have them handle all my insurance needs in the future.

Rick E

15:18 26 May 21

David was awesome to deal with and the pricing is excellent for the coverage we need. Last insurance company was really jacking there prices

CR Adventures

18:59 25 May 21

I spoke to Tammi and had the best understanding of what was going on and great client service overall!

Brenda Ohman

17:19 21 May 21

Tammi Shiers at Access Insurance was amazing! She was super informative and went above and beyond to help me get vehicle insurance. Highly recommend.

aida javadi

17:12 21 May 21

Great experience with Access Insurance. Tammi Shiers is super nice and friendly and went above and beyond to make this process for us fast and smooth. I highly recommend access insurance to anyone who's reading this as well as my family and friends. Keep up the amazing work buddies.

Jordan Maryniuk

14:34 21 May 21

I talked with Sarah from access today and couldn't be happier with her services!

Lorraine Hainsworth

13:58 21 May 21

We have been insured through Access Insurance for many years. Our present representative, Danny Sidhu, has always responded quickly to my phone calls and has saved us several $$$ on our premiums in the past.

Trish Hinchey

03:19 21 May 21

Looking for an insurance company that takes the time to explain the policy and takes the time to answer my questions Access Insurance is that companySusan was awesome, friendly, professionaland very knowledgeable 👍I would recommend this company 5 Stars for sure 👏🏼👏🏼

Mack Herda

02:24 21 May 21

Really enjoyed the service here, Tammi made getting insurance quick and easy.

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