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Google Rating

4.9

Based on 2759 reviews

Access Insurance Group Ltd

4.9

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Sasha Mangal

04:27 30 Nov 20

Great insurance group to call. Ask for Sarah Casebeer. She got me the best rate for insurance. Really helpful, informative, and professional. Highly recommend.

Kaelyn Trenchuk

22:24 27 Nov 20

I really appreciated having Sarai help me with my insurance. She was very informative, prompt, kind, and courteous. She was very helpful and took her time to explain everything to me in detail so that I would understand it. I also had an easy time understanding her over the phone. She has good speaking skills. I’m rating her as 5 stars because she’s simply no less than that. I would definitely recommend her.

Paul Tafalla

09:30 27 Nov 20

great service! I highly recommend them!

Mary. J M

04:13 27 Nov 20

My advisor Sarah Casebeer was very helpful and assisted me in finding a great rate for insurance. She heard my concern and questions and delivered a great solution! Thanks Sarah

LYNN Andres

04:04 27 Nov 20

Marilyn is absolutely amazing. She helped me out when i was struggling. She found a solution to my problem. Marilyn is caring, compassionate, dedicated. The speed of response to my enquiry was exceptional. Thank you so much for everything you do. I am forever grateful for being there for me in my time of need in this difficult year. Stay Safe and again Thank you 😃

Dale Poss

23:37 26 Nov 20

Tammi Shiers was very professional when we discussed my insurance needs. She got back to me in a timely manner so not to take up more of my time than necessary. The transaction was done without issue and she explained everything to my satisfaction. I look forward to doing business with Access and would highly recommend Tammi as one of your representatives. Thank you....DaleI dealt with Susan Zinger this year (2020). She was also very professional discussing my insurance needs and suggesting changes to my policy coverage. Susan also provided me with an emailed pink card for the additional vehicle I requested to be covered. I continue to be a happy Access customer and would recommend Susan as a contact for all your insurance needs. Thanks again. Dale

Shane Senger

01:57 26 Nov 20

Sarah was amazing! I'm new to insurance, and even when I bugged the heck out of her with silly questions, as a rookie, she was pleasant as could be, and extremely informative. I am a sales person, and know how frustrating ill-informed customers can be. Sarah was a consummate professional throughout our (12 emails, at least) entire interaction.

Christine Nacalaban

11:35 25 Nov 20

Keith Sakkat

23:46 23 Nov 20

Bradley was referred to me by my brother, I had an excellent experience with Bradley's customer service. Complete 5/5 would recommend Access to any friends or family due to the easy and laid back experience that I had serving up a new policy.

Prince Sibanda

00:28 21 Nov 20

Got some amazing help from Tammi Shiers with getting the lowest insurance rate I could for someone in my situation. She was very pleasant to work with.

Guy St.Arnaud

22:28 20 Nov 20

Thank you Sarah Casebeer for your professionalism and pleasant personality to make this out of province transaction so quick and easy.

Lyandra Elkjer

20:21 20 Nov 20

Lemur Gecko

13:13 20 Nov 20

Marilyn Crane had a policy for me and I was in and out of the office in under 10 minutes. Great work Marilyn thank you.

Joseph LEE

17:05 19 Nov 20

It was so disappointing at service.I got a same high quote within one hour, but Sarai can gave me the more huge quote from bad insurance company not AvivaI should waiting 17 days for this result.She asked many times what is my date of birth.Even I sent e mail to her.I can’t understand how they got good reviews .I would say. Don’t waste your time with this service.Don’tDon’t

rose M

15:27 19 Nov 20

Sarah Casebeer who represents access insurance,she has a great personality and approach with the best costumer service. I highly recommend for new drivers especially she makes everything easy for you

Katie Lyver

20:24 18 Nov 20

Very helpful service, she was able to work things out for me to get a lower rate! Would recommend!

Sini Hamil

19:05 18 Nov 20

Had a really great experience, thanks to Sarah Casebeer. She was very helpful and provide us an exceptional service. I really recommend Access Group.

Jomon George

18:57 18 Nov 20

Thanks Sarah...

steven roberts

17:22 18 Nov 20

Have been with Marilyn for years she is always fast and efficient at making changes to my account and constantly looking for ways to help same me money very very happy with her services

David Hamstra

19:40 16 Nov 20

Susan Z. found me competitive rates and got me my pink card fast. She was solution focused and able to find work-arounds for the bureaucratic problems I encountered. Highly recommended.

Reg Elder

18:22 16 Nov 20

I was very happy Access was able to get me car insurance for almost $200 less than what my old car insurance company was asking. They were recommended to me by my sister and she was right, their service is great.

pooberd1

04:01 14 Nov 20

Michele Siderson

01:04 14 Nov 20

I have nothing but good things to say about Yesi at Access Insurance , our interactions today were helpful, quick , responsive and kind. I have been with Access for a number of years and my experience today was one of the reasons why , Thank you !

Dawit Dave

23:14 13 Nov 20

Access is awesome

kendrabakerbenoit

16:00 10 Nov 20

New customer, very satisfied with the service I received.

Ashley Phelan

02:40 10 Nov 20

We’ve been dealing with Marilyn for over 5 years now for home insurance and just recently auto insurance as well. She’s very knowledgeable, and goes above and beyond to get things done!

April C

17:31 09 Nov 20

It is a great decision to choose Access for my insurance on my 1st vehicle. Claire is so helpful providing me details and answering all my inquiries.

Michael Lee

22:33 06 Nov 20

I'm very happy with the service and price for my auto insurance from Sarah Casebeer

Telaine Hautka

19:54 06 Nov 20

HelloMy name is Telaine I have just recently moved from BC during Covid I was having so many problems getting car insurance in this city (EDMONTON) either they wanted me to sign up for home insurance or renters insurance, the insurance places were closed due to Covid it was a real hassle then I called Access insurance and talked to an angel named Tammi Shiers she was able to get me approved and car insurance with in minutes super easy and very pleasant I cried for joy I will never use a different insurance company ever I just wanted to say thank you from the bottom of my heart...Access insurance you rock .Telaine

Doris Clarke

21:40 05 Nov 20

David was professional and prompt. His communication was outstanding. Thank you for all you do, David

COURTNEY BARRETT

16:38 05 Nov 20

I was introduce to Sarah Casebare who represents Access Insurance,after numerous searched to replace my prior Insurance ,where I had a policy for about 20 years. She was able to write me a policy with reduced rate, premium coverage, by $79 per month from my previous coverage.Sarah affable personality coupled with her knowledge ; professionalism simplified the process in what was best suited for my needs. I was so happy I referenced her to a friend and will continue to do so. Sarah,keep up the good work! you are a breath of fresh air in this industry.

susan lafleur

04:38 05 Nov 20

Sarai De Cardenas was amazing! She answered all my questions and was able to get me all the documentation in time. I would highly recommend her services.

Original Quality

03:35 05 Nov 20

I've been with access insurance for over 5 years and I don't think I would change them for anyone else and whenever I needed help Marilyn Crane was very helpful each time I had a problem, so thank you very much and keep up the work.O'niel

Azad Ismael

00:54 05 Nov 20

I dealt with Bradley from Access, he was great from the get go. Provided me with great customer service in a timely matter.

Li Ding

22:18 04 Nov 20

Very good experience with Access Insurance, I got a Tenant insurance with very constructive help!

satar khalid

19:15 04 Nov 20

I like dealing with Sarai. She makes you understand everything you need to know and she’s good at answering questions. She’s so patient and calm to her Clients. Because of this I referred my three friends to Access.

reggie sharma

22:53 03 Nov 20

Judy Feigel

14:26 03 Nov 20

We have used Access Insurance Group for many years for our personal insurance and business. David Thiel is great to work with. He will always research and find you the best rates.

Cheryl Bayne

01:12 03 Nov 20

I have been with Access Insurance for over ten years, and Lynn Jenkins has always met my needs and requirements, at times beyond my expectations. She is courteous, friendly, and accommodating. Although I don't remember meeting her, I feel as though we know each other for years. I receive exceptional customer service from Access Insurance and Lynn Jenkins.

Danielle Smale

21:17 30 Oct 20

Everything was handled quickly and efficiently.

Hschaf

01:03 30 Oct 20

Lynn Jenkins was a great help today regarding our auto insurance renewal. Made us aware of discounts we didn't know were applicable. Thanks again Lynn

Dale Mckeigue

23:12 29 Oct 20

Lynn Jenkins has been my agent for years .great person that does exceptionally great work for me .top notch person .thanks. again thanks for all the help in sudden situations that require quick help ..updated 10/29/20

Carlos Jimenez

21:30 29 Oct 20

THANKS Bradley!! I had to sign a contract and submit all related documents with a tight deadline, which included a new Commercial General Liability policy. My day wasn't looking good. Then, Mr. Bradley entered the scene. Right from the moment he answered my call, I felt comfortable. He understood my urgency, he explained to me how he was going to do his best to solve my PROBLEM and that he'd keep me updated. The smile in his voice and confidence ensured me I was in good hands. He delivered everything and walked me through the process. I received a MEMORABLE service and I met my deadline. Anything I say will fall short of how much I appreciate his support. Keep the good work.

UDI

20:05 29 Oct 20

Have been with Access Insurance for years now and have always dealt with Marilyn who knows her job very well. On a few occasions, I've purchased vehicles last minute on Fridays just before closing but Marilyn somehow manages to immediately send over pinks in order to register my vehicle's, this is just great service that is very hard to find now a days... keep up the great work👏-Patrick G-

Karen Crews

16:22 29 Oct 20

I have been with Access insurance for over 20years and have dealt with Marilyn for many of those years. She has been great to deal with, she always looks for the opportunities to reduce our insurance premiums. It's nice to have her call every year to review and update our policy information to be sure we are covered appropriately and getting the best price for our all our insurance needs.

Ronald Brown

07:49 29 Oct 20

I sure do hope you’ll get the pleasure of working with JADINE PATTON soon or one day, she’s amazing very patient, prompt, pays attention to detail and most of all great at explaining what ever it is she’s doing for you I HIGHLY RECOMMEND HER.Again thanks Jadine.Brian Knight.

Dustin Plant

01:12 29 Oct 20

Marilyn has helped me with my insurance needs for as long as I can remember, and always goes above and beyond. From Home to Auto to Travel insurance, I value and trust the advice of my broker at Access Insurance Group.

Jenny Talma

19:21 28 Oct 20

I have been with access for 3 years now and they are always super helpful whenever I contact them. They have also been able to offer us the lowest price that we could find over the past 3 years. I spoke with Marilyn today about my upcoming payment and she was very friendly and knowledgeable. Would highly recommend.

Mia Dolanjski

18:26 28 Oct 20

AMAZING! Lynn was so responsive and so helpful with setting up a new insurance plan for me. Definitely recommend Access to everyone I know.

James cooper

02:39 28 Oct 20

I really appreciate the professionalism and the quality of the services I received from Sarai today, I owned a drivers training school in Edmonton over the past 15 years, i usually come across New students that always asking for the best insurance in the City, and i always referred to other companies like AMA insurance or Millineum insurance, however, because of (Sarai De Cardinals, I will definitely recommend all of my students and others to the great and best company, (Access Insurance) company, and I will go to the website to explore more!!!. Thanks Sarai, ( continue the good work)

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