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Access Insurance Group

4435 99 Street NW
Edmonton, AB, Canada
T6E 5B6

Toll-free Phone: 888.608.2400
Phone: 780.435.2400
Fax: 780.435.4847
Email: info@accessinsurancegroup.com

Hours of Operation:
Monday – Friday: 8:30 AM – 5:00 PM
Saturday/Sunday: Closed

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Access Insurance Group Ltd BBB Business Review
Google Rating
4.9
Based on 2798 reviews
Access Insurance Group Ltd
Access Insurance Group Ltd
4.9
sarbjeet dodd
sarbjeet dodd
21:45 12 Jan 21
Great customer service. Professional staff and good value of service. Especially want to highlight my broker Cheryl witwer. she is very polite,friendly and provides execellent customer service. She is very helpful and quickly responds to our email and phone calls I would recommend access insurance to all my family and friends Especially Cheryl!!!
frank kutcher
frank kutcher
06:08 12 Jan 21
Amazing service! Thanks so much!!
Kimberley Padget
Kimberley Padget
22:07 08 Jan 21
I have been dealing with David Thiel for several years now and have always been very happy with the service he has provided. He is always very knowledgeable and prompt in returning my inquiries. I would definitely recommend Access Insurance and David to friends and family.
Dimitri A
Dimitri A
18:53 08 Jan 21
As a new customer of Access Insurance, Tammi was dedicated and very helpful in finding the right plan to fit my needs. Her service was exceptional, a fine representative of access insurance
Diini Jalaal
Diini Jalaal
21:46 07 Jan 21
Thanks to sarah casebeer. You are so helpful and professional. I would recommend my friends to shop with Access insurance group ltd. The only agent that was helping me her off days.
Elias Sveinsson
Elias Sveinsson
01:35 07 Jan 21
Good customer service.
Hooman Vafakhah
Hooman Vafakhah
20:56 06 Jan 21
Bradley worked with me while I was looking into insurance for my work vehicle and his service was phenomenal! He was very friendly, professional, he responded quickly, and I could tell he was being completely honest with me. I would highly recommend working with Bradley if you need a quote!
Raeanne Perry
Raeanne Perry
23:03 05 Jan 21
I worked with Sarah to find the right policies for our situation and it was a seamless experience. She was able to answer all my questions and got back to me quickly. I also worked with Marilyn to adjust my policy to adjust to my changing needs. Everything was done quickly and without much work on my end, which I appreciate.
Tawnya Willing
Tawnya Willing
22:50 05 Jan 21
Clare is "bar none" the best insurance rep I have ever dealt with!!
Aden Yusuf
Aden Yusuf
05:36 03 Jan 21
Had great help from Marilyn Crane.She made the process very easy.I couldn't ask for better advice.Thank you
Marie-Josee Duguay
Marie-Josee Duguay
18:26 02 Jan 21
Customer service was a like a breath of fresh air! My initial contact for a quote inquiry was with Marilyn whom within a few hours had Sarah contact us to get started. Sarah provided a thorough and very efficient customer service. Her knowledge in insurance policies was remarkable to say the least. She answered all our questions and was prompt to respond to calls and/or emails. Her communication skills were excellent and how insurance policies details were presented was very straight forward to read through and understand! Thank you Sarah for your hard work in getting us on the right track to meet our insurance needs! Thank you also Marilyn for the prompt initial response!
Mike Mitchinson
Mike Mitchinson
16:06 01 Jan 21
They told me there's a form I need to sign to cancel my insurance but yet they refuse to mail it my mailbox is still empty waiting for them to mail me the form so I can fill them out and mail them back.I've been with him for a lot of years they made a lot of mistakes and the last one that made me mad was when I asked for my uninsured my car and insurance my truck and they insured both and then sent me over $2,000 bill always late at getting information to me.so I requested my insurance be canceled and they didn't do it so the insurance company said no payment instead of being canceled correctly this broker is full of incompetence.today they said they would contact me and fail to do so they say they have a form for me to sign but yet they don't put it in the mail so I can get receive it & it and mail it back to them that's on them if they need to sign something or phone me and arrange some time for me to come down to sign this document which they won't do
Rise Shine
Rise Shine
19:35 31 Dec 20
Excellent service with Tammi Shiers! Thank you for assisting me ensuring my vehicle. You were great! - Susan Conchas
Kim Neufeld
Kim Neufeld
18:32 31 Dec 20
Tammi is great to work with! Not only is she knowledgeable but quick at getting back to you, does follow ups and great prices. Thanks Tammi.
David Jeu
David Jeu
16:52 31 Dec 20
Fantastic service from Tammi at Access Insurance. Just moved back after 10 years in California and Tammi helped navigate insurance re-entry obstacles in a very personal, responsive and professional manner. Best rates too, so very pleased overall.
sanaa shoeb
sanaa shoeb
22:55 30 Dec 20
Awesome service and best quote by Ms Susan Zinger.. highly recommended
Derek Bozarth
Derek Bozarth
22:28 29 Dec 20
Very pleased with the professional and prompt service from Access. Bradley was extremely knowledgeable and helpful.
Jay
Jay
22:59 28 Dec 20
Just got my first insurance with the help of Tammi and Sarah. They had me on the road in less than a day and answered all my questions. I highly recommend Access Insurance.
Chang Lisa
Chang Lisa
20:27 28 Dec 20
I just got an auto insurance through Tammi. Service was excellent.
Alice T
Alice T
19:50 27 Dec 20
TAMMI made my Christmas by being so efficient, respectful, and kind! Thanks to her I am able to get back on the road again. THANK YOU TAMMI!!
Curtis Potter
Curtis Potter
21:21 24 Dec 20
Cheryl W. has always been one of the most polite, compassionate and effective professionals I have ever had the opportunity to work with. She went above & beyond everytime I needed any assistance at all. Her patience & professionalism are truly an asset. Thank you, Cheryl!
dan bartmanovich
dan bartmanovich
18:32 24 Dec 20
Ahmed Ibrahim
Ahmed Ibrahim
09:42 24 Dec 20
Robert Lysons
Robert Lysons
05:02 24 Dec 20
I want to tell you how helpful Lynn was! I bought a truck and needed to update my policy so that I had coverage. My normal representative was away but I was not aware (the automatic away from office reply malfunctioned) I was able to get ahold of Lynn and within 15 mins I had a pink slip. She saved the day! Thanks again Lynn, all went well.
Danielle Schmidt
Danielle Schmidt
04:03 22 Dec 20
Thanks to Tammi for the great help and clear communication in arranging our vehicle insurance
Melanie Kenzie
Melanie Kenzie
23:46 21 Dec 20
Tammi was helpful in guiding my to get my needs met and flexible in working with me! She was friendly and supportive, a great experience overall
Jason Stoppler
Jason Stoppler
21:38 21 Dec 20
David T is a great guy to deal with. Thanks Dave!
Joon Shik Kim
Joon Shik Kim
17:26 21 Dec 20
Huge thanks Tammi for saving weeks worth of time waiting for paperwork to setup an auto insurance. Would recommend this place to anyone looking to setup an auto insurance and want to save time!
Hasna Omar
Hasna Omar
22:31 18 Dec 20
Thanks sarah for the business today with you, I am very excited to choose access insurance I got all what I was looking for I talked to to many insurance and you guys are super professional, understandable and affordable price .
Rico
Rico
21:07 18 Dec 20
Thank you very much to Marilyn, who took over my account and found me some more savings after bundling my insurance.
Beverly Balaski
Beverly Balaski
05:36 18 Dec 20
Brenda Balaski
Brenda Balaski
05:16 18 Dec 20
I have received a great service from Sarah. She was extremely nice, friendly and responded very quickly to all my questions. Excellent customer service. Thank you Sarah!!
Susan Carriere
Susan Carriere
02:31 18 Dec 20
Friendly staff, very responsive. Even replied to me outside of regular business hours, pretty late in the evening. Also, pretty accommodating as far as paperwork, which is extra important during a pandemic.
camille Fabrizius
camille Fabrizius
19:52 17 Dec 20
Susan Zinger was very friendly and helpful. She made sure we were happy as well as well informed on everything and I would recommend going to this company for your insurance needs.
Mac Petersen
Mac Petersen
22:33 16 Dec 20
Thank you Tammi Shiers for great service! Set me up in no time and made it all easy.
daniel tello
daniel tello
22:57 15 Dec 20
Excellent experience!!!Very thanksfull from Sarai !!!Thank you so much...
Darielle Holland
Darielle Holland
21:28 15 Dec 20
My whole family works with David - he’s exceptional! Extremely helpful, honest, knowledgeable and friendly. Would recommend to everyone!
Sybrand Pretorius
Sybrand Pretorius
19:07 15 Dec 20
I have recently worked with Sarai de Cardenas to insure my home and she was knowledgeable, responsive and provided the correct product I needed.
Charls T.
Charls T.
17:23 12 Dec 20
5 stars for being helpful to all my questions. I would highly recommend this lady named Sarah. Thank you for tirelessly answering my emails and phone calls. I really appreciated it. -charlie
Katherine Clarke
Katherine Clarke
16:36 12 Dec 20
5 stars for David! He provided knowledge and service during a difficult family time. He also was able to meet all our insurance needs for less money.
Boris Djordjevic
Boris Djordjevic
17:25 11 Dec 20
David did a great job following up with my vehicles. Thank you !
Marco Molina
Marco Molina
02:38 10 Dec 20
muy buena la atencion y amables
Kayla Gridzak
Kayla Gridzak
22:27 08 Dec 20
Sarah was beyond friendly and knowledgable, and was easy and efficient to communicate with , she made shopping for insurance a much easier first time experience.
nawaal maxamed
nawaal maxamed
18:55 05 Dec 20
Eruwe Mary Namaya
Eruwe Mary Namaya
19:14 04 Dec 20
I was so impressed with the manner of approach after searching for codes i got to talk to Tammi ,who was very explicit and made things easier for me.i strongly recommend her services .
kaz davey
kaz davey
17:59 04 Dec 20
Tammi was very helpful and courteous. I would recommend access to others as a broker,,
PHrenli PHyr
PHrenli PHyr
15:28 04 Dec 20
Have been trying to access the app since Oct 27. Have contacted my broker (as instructed by the app) multiple times and have either gotten brushed off or no response. Pretty ridiculous since they don't mail out cards anymore. Driving around for months now with no proof of insurance. I have 4 policies with Access and will be closing them all before my next renewal.
Afaque Siddique
Afaque Siddique
16:38 01 Dec 20
I really appreciate Sarah for helping me with my insurance. She is very informative, prompt, kind, and courteous. She made the whole process easier for me and processed my insurance application within 25 minutes while having conversation with me and issued me the temporary insurance card. It was very helpful since I needed my insurance then and there for vehicle registration. I would definitely recommend Sarah!
Ty Shykowski
Ty Shykowski
23:05 30 Nov 20
We dealt with David Thiel from Access Insurance and had a great experience. He was very prompt with getting back to us, and extremely thorough with his information. He was able to save us a significate amount of money on our home insurance and went above and beyond to provide us with the information we required.
Sasha Mangal
Sasha Mangal
04:27 30 Nov 20
Great insurance group to call. Ask for Sarah Casebeer. She got me the best rate for insurance. Really helpful, informative, and professional. Highly recommend.
Kaelyn Trenchuk
Kaelyn Trenchuk
22:24 27 Nov 20
I really appreciated having Sarai help me with my insurance. She was very informative, prompt, kind, and courteous. She was very helpful and took her time to explain everything to me in detail so that I would understand it. I also had an easy time understanding her over the phone. She has good speaking skills. I’m rating her as 5 stars because she’s simply no less than that. I would definitely recommend her.
Paul Tafalla
Paul Tafalla
09:30 27 Nov 20
great service! I highly recommend them!
Mary. J M
Mary. J M
04:13 27 Nov 20
My advisor Sarah Casebeer was very helpful and assisted me in finding a great rate for insurance. She heard my concern and questions and delivered a great solution! Thanks Sarah
LYNN Andres
LYNN Andres
04:04 27 Nov 20
Marilyn is absolutely amazing. She helped me out when i was struggling. She found a solution to my problem. Marilyn is caring, compassionate, dedicated. The speed of response to my enquiry was exceptional. Thank you so much for everything you do. I am forever grateful for being there for me in my time of need in this difficult year. Stay Safe and again Thank you 😃
Dale Poss
Dale Poss
23:37 26 Nov 20
Tammi Shiers was very professional when we discussed my insurance needs. She got back to me in a timely manner so not to take up more of my time than necessary. The transaction was done without issue and she explained everything to my satisfaction. I look forward to doing business with Access and would highly recommend Tammi as one of your representatives. Thank you....DaleI dealt with Susan Zinger this year (2020). She was also very professional discussing my insurance needs and suggesting changes to my policy coverage. Susan also provided me with an emailed pink card for the additional vehicle I requested to be covered. I continue to be a happy Access customer and would recommend Susan as a contact for all your insurance needs. Thanks again. Dale
Shane Senger
Shane Senger
01:57 26 Nov 20
Sarah was amazing! I'm new to insurance, and even when I bugged the heck out of her with silly questions, as a rookie, she was pleasant as could be, and extremely informative. I am a sales person, and know how frustrating ill-informed customers can be. Sarah was a consummate professional throughout our (12 emails, at least) entire interaction.
Christine Nacalaban
Christine Nacalaban
11:35 25 Nov 20
Keith Sakkat
Keith Sakkat
23:46 23 Nov 20
Bradley was referred to me by my brother, I had an excellent experience with Bradley's customer service. Complete 5/5 would recommend Access to any friends or family due to the easy and laid back experience that I had serving up a new policy.
Prince Sibanda
Prince Sibanda
00:28 21 Nov 20
Got some amazing help from Tammi Shiers with getting the lowest insurance rate I could for someone in my situation. She was very pleasant to work with.
Guy St.Arnaud
Guy St.Arnaud
22:28 20 Nov 20
Thank you Sarah Casebeer for your professionalism and pleasant personality to make this out of province transaction so quick and easy.
Lyandra Elkjer
Lyandra Elkjer
20:21 20 Nov 20
Lemur Gecko
Lemur Gecko
13:13 20 Nov 20
Marilyn Crane had a policy for me and I was in and out of the office in under 10 minutes. Great work Marilyn thank you.
Joseph LEE
Joseph LEE
17:05 19 Nov 20
It was so disappointing at service.I got a same high quote within one hour, but Sarai can gave me the more huge quote from bad insurance company not AvivaI should waiting 17 days for this result.She asked many times what is my date of birth.Even I sent e mail to her.I can’t understand how they got good reviews .I would say. Don’t waste your time with this service.Don’tDon’t
rose M
rose M
15:27 19 Nov 20
Sarah Casebeer who represents access insurance,she has a great personality and approach with the best costumer service. I highly recommend for new drivers especially she makes everything easy for you
Katie Lyver
Katie Lyver
20:24 18 Nov 20
Very helpful service, she was able to work things out for me to get a lower rate! Would recommend!
Sini Hamil
Sini Hamil
19:05 18 Nov 20
Had a really great experience, thanks to Sarah Casebeer. She was very helpful and provide us an exceptional service. I really recommend Access Group.
Jomon George
Jomon George
18:57 18 Nov 20
Thanks Sarah...
steven roberts
steven roberts
17:22 18 Nov 20
Have been with Marilyn for years she is always fast and efficient at making changes to my account and constantly looking for ways to help same me money very very happy with her services
David Hamstra
David Hamstra
19:40 16 Nov 20
Susan Z. found me competitive rates and got me my pink card fast. She was solution focused and able to find work-arounds for the bureaucratic problems I encountered. Highly recommended.
Reg Elder
Reg Elder
18:22 16 Nov 20
I was very happy Access was able to get me car insurance for almost $200 less than what my old car insurance company was asking. They were recommended to me by my sister and she was right, their service is great.
pooberd1
pooberd1
04:01 14 Nov 20
Michele Siderson
Michele Siderson
01:04 14 Nov 20
I have nothing but good things to say about Yesi at Access Insurance , our interactions today were helpful, quick , responsive and kind. I have been with Access for a number of years and my experience today was one of the reasons why , Thank you !
Dawit Dave
Dawit Dave
23:14 13 Nov 20
Access is awesome
kendrabakerbenoit
kendrabakerbenoit
16:00 10 Nov 20
New customer, very satisfied with the service I received.
Ashley Phelan
Ashley Phelan
02:40 10 Nov 20
We’ve been dealing with Marilyn for over 5 years now for home insurance and just recently auto insurance as well. She’s very knowledgeable, and goes above and beyond to get things done!
April C
April C
17:31 09 Nov 20
It is a great decision to choose Access for my insurance on my 1st vehicle. Claire is so helpful providing me details and answering all my inquiries.
Michael Lee
Michael Lee
22:33 06 Nov 20
I'm very happy with the service and price for my auto insurance from Sarah Casebeer
Telaine Hautka
Telaine Hautka
19:54 06 Nov 20
HelloMy name is Telaine I have just recently moved from BC during Covid I was having so many problems getting car insurance in this city (EDMONTON) either they wanted me to sign up for home insurance or renters insurance, the insurance places were closed due to Covid it was a real hassle then I called Access insurance and talked to an angel named Tammi Shiers she was able to get me approved and car insurance with in minutes super easy and very pleasant I cried for joy I will never use a different insurance company ever I just wanted to say thank you from the bottom of my heart...Access insurance you rock .Telaine
Doris Clarke
Doris Clarke
21:40 05 Nov 20
David was professional and prompt. His communication was outstanding. Thank you for all you do, David
COURTNEY BARRETT
COURTNEY BARRETT
16:38 05 Nov 20
I was introduce to Sarah Casebare who represents Access Insurance,after numerous searched to replace my prior Insurance ,where I had a policy for about 20 years. She was able to write me a policy with reduced rate, premium coverage, by $79 per month from my previous coverage.Sarah affable personality coupled with her knowledge ; professionalism simplified the process in what was best suited for my needs. I was so happy I referenced her to a friend and will continue to do so. Sarah,keep up the good work! you are a breath of fresh air in this industry.
susan lafleur
susan lafleur
04:38 05 Nov 20
Sarai De Cardenas was amazing! She answered all my questions and was able to get me all the documentation in time. I would highly recommend her services.
Original Quality
Original Quality
03:35 05 Nov 20
I've been with access insurance for over 5 years and I don't think I would change them for anyone else and whenever I needed help Marilyn Crane was very helpful each time I had a problem, so thank you very much and keep up the work.O'niel
Azad Ismael
Azad Ismael
00:54 05 Nov 20
I dealt with Bradley from Access, he was great from the get go. Provided me with great customer service in a timely matter.
Li Ding
Li Ding
22:18 04 Nov 20
Very good experience with Access Insurance, I got a Tenant insurance with very constructive help!
satar khalid
satar khalid
19:15 04 Nov 20
I like dealing with Sarai. She makes you understand everything you need to know and she’s good at answering questions. She’s so patient and calm to her Clients. Because of this I referred my three friends to Access.
reggie sharma
reggie sharma
22:53 03 Nov 20
Judy Feigel
Judy Feigel
14:26 03 Nov 20
We have used Access Insurance Group for many years for our personal insurance and business. David Thiel is great to work with. He will always research and find you the best rates.
Cheryl Bayne
Cheryl Bayne
01:12 03 Nov 20
I have been with Access Insurance for over ten years, and Lynn Jenkins has always met my needs and requirements, at times beyond my expectations. She is courteous, friendly, and accommodating. Although I don't remember meeting her, I feel as though we know each other for years. I receive exceptional customer service from Access Insurance and Lynn Jenkins.
Danielle Smale
Danielle Smale
21:17 30 Oct 20
Everything was handled quickly and efficiently.
Hschaf
Hschaf
01:03 30 Oct 20
Lynn Jenkins was a great help today regarding our auto insurance renewal. Made us aware of discounts we didn't know were applicable. Thanks again Lynn
Dale Mckeigue
Dale Mckeigue
23:12 29 Oct 20
Lynn Jenkins has been my agent for years .great person that does exceptionally great work for me .top notch person .thanks. again thanks for all the help in sudden situations that require quick help ..updated 10/29/20
Carlos Jimenez
Carlos Jimenez
21:30 29 Oct 20
THANKS Bradley!! I had to sign a contract and submit all related documents with a tight deadline, which included a new Commercial General Liability policy. My day wasn't looking good. Then, Mr. Bradley entered the scene. Right from the moment he answered my call, I felt comfortable. He understood my urgency, he explained to me how he was going to do his best to solve my PROBLEM and that he'd keep me updated. The smile in his voice and confidence ensured me I was in good hands. He delivered everything and walked me through the process. I received a MEMORABLE service and I met my deadline. Anything I say will fall short of how much I appreciate his support. Keep the good work.
UDI
UDI
20:05 29 Oct 20
Have been with Access Insurance for years now and have always dealt with Marilyn who knows her job very well. On a few occasions, I've purchased vehicles last minute on Fridays just before closing but Marilyn somehow manages to immediately send over pinks in order to register my vehicle's, this is just great service that is very hard to find now a days... keep up the great work👏-Patrick G-
Karen Crews
Karen Crews
16:22 29 Oct 20
I have been with Access insurance for over 20years and have dealt with Marilyn for many of those years. She has been great to deal with, she always looks for the opportunities to reduce our insurance premiums. It's nice to have her call every year to review and update our policy information to be sure we are covered appropriately and getting the best price for our all our insurance needs.
Ronald Brown
Ronald Brown
07:49 29 Oct 20
I sure do hope you’ll get the pleasure of working with JADINE PATTON soon or one day, she’s amazing very patient, prompt, pays attention to detail and most of all great at explaining what ever it is she’s doing for you I HIGHLY RECOMMEND HER.Again thanks Jadine.Brian Knight.
Dustin Plant
Dustin Plant
01:12 29 Oct 20
Marilyn has helped me with my insurance needs for as long as I can remember, and always goes above and beyond. From Home to Auto to Travel insurance, I value and trust the advice of my broker at Access Insurance Group.
Jenny Talma
Jenny Talma
19:21 28 Oct 20
I have been with access for 3 years now and they are always super helpful whenever I contact them. They have also been able to offer us the lowest price that we could find over the past 3 years. I spoke with Marilyn today about my upcoming payment and she was very friendly and knowledgeable. Would highly recommend.
Mia Dolanjski
Mia Dolanjski
18:26 28 Oct 20
AMAZING! Lynn was so responsive and so helpful with setting up a new insurance plan for me. Definitely recommend Access to everyone I know.
James cooper
James cooper
02:39 28 Oct 20
I really appreciate the professionalism and the quality of the services I received from Sarai today, I owned a drivers training school in Edmonton over the past 15 years, i usually come across New students that always asking for the best insurance in the City, and i always referred to other companies like AMA insurance or Millineum insurance, however, because of (Sarai De Cardinals, I will definitely recommend all of my students and others to the great and best company, (Access Insurance) company, and I will go to the website to explore more!!!. Thanks Sarai, ( continue the good work)
Doug Williams
Doug Williams
18:23 27 Oct 20
Sarai was very polite and got me a large savings for my insurance.
Jerrish Maranan
Jerrish Maranan
18:10 27 Oct 20
Im so lucky i found this insurance agency. They searched several companies and came up with a wonderful policy at a huge savings. Tammi Shiers was the one that assisted. Thank you! Tammi you customer service is outstanding. I will highly recommend you!
ne zi
ne zi
01:58 27 Oct 20
Sarah C. was very understandable and patient with the info that I needed to provide. She was quick to respond and made it easy to work with. I had a nice experience with her and definitely recommend her.
Lee M
Lee M
21:22 26 Oct 20
I was very happy with the service Tammi provided. I appreciated the timely responses to my inquiries and high level of professionalism.
R. LeRoi LaFleche
R. LeRoi LaFleche
20:32 26 Oct 20
Fantastic, could not have been a better experience.
Marc Loiselle
Marc Loiselle
18:34 26 Oct 20
Great customer service!!
Nadeem Khaleeq
Nadeem Khaleeq
06:55 25 Oct 20
Sarah was very quick and easy to work with. Made it easy for me to do my auto insurance. Got my quote with in a day and ready to go. Very good plan for the price. Highly Recommend Sarah
DD Kujala
DD Kujala
15:12 24 Oct 20
My husband I decided to move our insurance due to poor customer service with our former brokerage firm. Sarah was very helpful in moving all of insurance over and was even able to add our boat to the home policy which we were told by our previous broker was not possible. She is quick to respond to requests and questions and is always professional
C S
C S
00:18 24 Oct 20
Lynn Jenkins help me set up my home insurance so I could close my mortgage deal on my home today...all within a couple hours! Fantastic service:)
Danville perrier
Danville perrier
23:29 23 Oct 20
I spoke to tammi and she was very helpful. she got me the best quote for auto insurance and completed all the paper online super easily. I would highly recommend her.
Jaydon Stock
Jaydon Stock
19:57 23 Oct 20
I recently dealt with Sarah at access and it was incredible service! She helped me find insurance for my rhd car for a affordable price, and was a very quick with getting me all the info needed!
Leanna Tew
Leanna Tew
22:09 22 Oct 20
Huge shoutout to Tammi for making my experience with Access so great! She was very helpful, friendly, informative and answered any questions I had for her in great detail. As a first time buyer, Tammi made the whole process so easy and got me ready to go within a day. All her efforts are very much appreciated! Thanks again!
Natalia Iemelianova
Natalia Iemelianova
20:53 22 Oct 20
Tammi is very responsive and professional. She answered all my questions and was helpful every time. Happy that I chose Access Insurance. Special thanks to Tammi. She is great.
dave melnychuk
dave melnychuk
17:40 22 Oct 20
Great service TammiThank you for your quick response and friendly serviceDavid melnychuk
Danny Kook
Danny Kook
16:25 22 Oct 20
Access Insurance has excellent service. Called in to get insurance ready in the next couple of days to get to work. While the other brokers told me it’ll take upwards to five business days Tammi Shiers kept with me all day to ensure I get coverage by my timeline.
Angie Bereza
Angie Bereza
18:53 21 Oct 20
I submitted my information online a couple of weeks ago to get a quote and it was Tammi who called me back. I have been very impressed in going back and forth with Tammi, she returns my calls very quickly, has answers for all my questions and is very friendly. I like the fact that I'm not calling a call centre and get to talk to the same people all the time. I was very pleased with the quote Tammi gave me and all her help in finding the best insurance for my needs. I did do some shopping around but ultimately what brought me back to Access Insurance was the fast responses and friendly staff.
Parshant Gupta
Parshant Gupta
20:08 19 Oct 20
I asked for a quote from Tammi who seemed to be so confused and perplexed by my 1 traffic ticket and could not understand a simple thing. The price i was quoted is the same i had with my former insurance provider who was just fined $900,000 by superintendent of insurance for overcharging alberta motorists. Access Insurance Group is the same like them and there is no transparency and no accountability with them.
Lucie Joyce
Lucie Joyce
02:06 19 Oct 20
Contacted Sarah Casebeer to purchase insurance after our insurance company decided we did not meet the underwriting guidelines to renew our home insurance policy.I was upfront and gave her all the details and after a good informative discussion she persuaded me to discuss my issues with the superintendent of insurance for alberta. They turned me back to my insurance company's ombudsperson and that resulted in my situation being reviewed by a manager. To make a long story short, the end result my original insurance company reinstated my insurance at the same rates and conditions as before.I was seriously struggling to find an insurance provider after my company refused to renew.All is well after some excellent info and coaching from someone i haven't dealt with before.When i change insurance companies in the future Sara will be tops on the list.Thank youC Joyce
daniela centeno
daniela centeno
05:50 18 Oct 20
I was shopping around for auto insurance and found Access Insurance Group. Got connected right away with Sarah Casebeer and she was amazing. She was very informative, responsive and got me a quote that fitted my needs.I would recommend her 100%. Now I'm looking to bundle my home insurance as well. Thank you Sarah for all your help!
Bohdan Belzevick
Bohdan Belzevick
22:42 16 Oct 20
Was shopping around looking for good quotes and they found me a good deal right away instead of taking a week to get back to me. Brad was very helpful and knew exactly what I needed
Laura Roberts
Laura Roberts
22:00 16 Oct 20
Very friendly
bobbi laboucane
bobbi laboucane
21:22 16 Oct 20
We were reviewing our policy & came across some things that needed to be looked into. Marilyn was very helpful & patient & resolved the problem within a short period of time and a pleasure to deal with.Thank you John & Bobbi LaBoucane.
Leonardo Vega
Leonardo Vega
19:32 16 Oct 20
Excellent service, Sarai was so kind and an extreme help for me she was so patient and explain me very well everything I am so really happy to find her and your company
Tiffany Tran
Tiffany Tran
23:59 14 Oct 20
*EDIT*My husband has been trying to call different numbers all day trying to reach anyone that has helped us before (Marilyn and Jadine), and it's been saying the number is not in service. He was finally able to speak to a receptionist. He explained the situation and she said try the numbers again and just hung up on him!
Sarah G
Sarah G
23:32 14 Oct 20
This was my first time getting car insurance, Sarah was extremely kind and patient and made sure I understood everything. She went out of her way to make sure I had the best deal possible and adjusted to my situation. I really appreciated her.
Iaryna Grushevska
Iaryna Grushevska
23:28 14 Oct 20
I have received a great service from Tammi. She was extremely nice, friendly and responded very quickly to all my endless questions. I was shopping around for a while before I contacted Tammi who has found the best offer for me. Perfect customer service - in less than an hour all set and ready to go!
Emilie Ashton
Emilie Ashton
01:50 14 Oct 20
Tammi S was so helpful. I had a really great experience with her after getting insurance for the first time today. She answered all of my questions and was super informative. I really appreciate how patient she was with me and she made things super easy. Thanks so much!
Chris Bernath
Chris Bernath
16:55 13 Oct 20
Tammi was excellent to deal with!
Tikara Galarneau
Tikara Galarneau
15:59 13 Oct 20
I'm so beyond grateful to have had a great experience with an insurance company. Sarah Casebeer with acess insurance made my experience easy and fitting within my budget. 10/10 service. I will be referring my friends and family here.
Chris Jervis
Chris Jervis
20:51 12 Oct 20
Victor Naseri
Victor Naseri
20:48 11 Oct 20
Good experience purchasing my insurance. Thank you Bradley Hernandez. Quick response. Good price.
mark friesen
mark friesen
00:40 11 Oct 20
So far so good her service has been great
Sarbjit Sidhu
Sarbjit Sidhu
19:26 10 Oct 20
I am customer for access insurance from 2017 .They are very perfessional, responsive. People
michelle cf
michelle cf
05:32 10 Oct 20
Dealt with Susan a couple of weeks ago. She was prompt and friendly. She also looked at my auto policy and got me a better rate. Very happy with her customer service.
Dayna Tonsi
Dayna Tonsi
04:00 10 Oct 20
I absolutely loved the service I received from Access Insurance! Susan (Personal Account Manager), helped me get my insurance policy. Susan is a very nice lady and she is extreme professional. She helped me get insurance within ONE day. Finding Insurance was quick, easy, and a great price for the coverage I needed. I would highly recommend Access Insurance to everyone. Regardless of my insurance history, Susan found a coverage plan that suited my needs. Thanks Susan!
Karling Roberts
Karling Roberts
00:18 10 Oct 20
Sarah C made getting an auto insurance policy an enjoyable experience and found me a great rate. Would highly recommend!
Dianna Coverly
Dianna Coverly
13:56 09 Oct 20
I had a truly great experience with Yesi Thomas, very accommodating and patient person. She responded very quickly to phone calls & emails, as we waited outside of the registries office. Also helped this senior work through my phone to scan and send a document, she was very patient and professional. Yesi is definitely an great asset to this company.
Ryan Rabertson
Ryan Rabertson
21:02 08 Oct 20
Lots of appreciation to goes out to Sara Casebeer, at Access Insurance group Ltd.She was the most professional and effective insurance broker I ever dealt with. Lot of thanks to you Sarah
CanaLogue TV
CanaLogue TV
20:43 08 Oct 20
I moved from Quebec to Alberta a few days back and was totally stuck up with a lotta high end quotes I got from different insurance companies. Then I contacted Tammi.S who helped me sincerely to get the best quote and a decent insurance which matched my needs. Really a helpful agent, appreciate all help she did to make me feel good. Thanks a lot to Tammi.S ☺️
Nikki Monette
Nikki Monette
09:22 08 Oct 20
Friendly people. Great service. Would definitely recommend.
Tasha Craige
Tasha Craige
04:45 08 Oct 20
I had a great experience with Tammi from Access these last few days while receiving my quote & insurance. After dealing with an insurance broker that was not very good at communicating, that was one important factor for me while getting quotes. Tammi was very on the ball. She'd have a response to my email before I even left my inbox. She was also very honest & informative! She even stayed a little late today to make sure I didn't have to go another day without insurance! I really appreciated that. Thanks Tammi 😁
CJ Jayasekera
CJ Jayasekera
16:45 07 Oct 20
Tammi, my new Access Insurance agent, helped me transition from a horrendous final year Auto Insurance experience with PC Insurance/Traveller's albeit a great initial run with latter.Her service was professional, prompt, and clear.This is only my initial experience. I will update once I have gone thru thick and thin with her.
Ragnors Hall
Ragnors Hall
02:04 07 Oct 20
Recently dealt with Sarah ,For the last 3 years I was with another broker and it was hell , Sarah showed me the light and took the time to walk threw my home and auto policies so I understood them . Communication with her and getting my insurances solved was quick and painless .Thank you Sarah for being great at what you do .Recommend everyone to deal with this lady she is on point .From Benoît
Russell Dale
Russell Dale
23:39 06 Oct 20
Tammi helped me with my insurance and made the experience the most pleasant insurance experience I’ve ever had. She was super knowledgeable and extremely helpful. She worked quick and found the best rates possible. 10 stars ! Go tammi
Cody Bergman
Cody Bergman
21:51 06 Oct 20
After some confusion involving a transfer to this broker from a previous broker, Sarah Casebeer was very quick in responding to my message, and worked very hard and quickly to fix the error. She was very responsive to my schedule for getting the problem fixed, and I am completely satisfied with the results.
Vera Fedor
Vera Fedor
00:58 06 Oct 20
We had our auto insurance policy transferred to Access Insurance Group. Sarah Casebeer was our agent. She Was very knowledgeable and did a tremendous Job in reviewing and updating our policy in a timely manner. We would highly recommend her as an agent. Daniel and Vera Fedor.
Daniel Briscall
Daniel Briscall
22:25 05 Oct 20
Tammi was very friendly and helpful as she provided a quote for me and then took the time to answer any questions I had. She was very pleasant to deal with and was able to offer a very competitive quote which made it a no brainer to buy my insurance through access.
Julie May
Julie May
20:31 05 Oct 20
Friendly staff. Great looking location. Doing their best to keep customers safe and comfortable.
Paddy Larsen
Paddy Larsen
11:37 03 Oct 20
Marilyn was very professional and courteous with changes to my insurance.
Angela Beaumont
Angela Beaumont
03:38 03 Oct 20
My rates had gone up about 100 dollars and a wonderful lady named Marilyn Crane looked into it with out my knowledge and was able to lower the rates. Fabulous lady. I must say the man I spoke to a few weeks before told me there was nothing he could do. I was surprised to get her call about the rates being lowered.When I need to speak to an agent from know on I will only deal with the fabulous Marilyn. I will recommend her to all my friends and family.Thank you so much for all you do Marilyn. 👍😊😊
Annette McCallum
Annette McCallum
16:11 02 Oct 20
Lynn at Access has always been very professional. She answers all of our questions and puts our mind at ease. Keep up the great work Lynn!
Singh Simba
Singh Simba
15:25 02 Oct 20
Lynn went above and beyond to make sure I got my insurance for the new vehicle. I called at 4:55pm, just 5 minutes before they close and she stuck with me till we figure out a good price. I kept calling her various times because I couldn’t figure out what vehicle i wanted to buy and she was very professional and PATIENT. I’d recommend her and ACCESS insurance any day. Been with them for over 3 years now. Thank you Lynn.
Melissa Brunner
Melissa Brunner
04:22 02 Oct 20
Marilyn is excellent to deal with and is always responsive and helpful! Great rates and service.
Kyle Adam
Kyle Adam
00:03 02 Oct 20
I don't often leave reviews online, but the service and value was so exceptional I felt compelled to. Sarai was awesome to work with, and helped me get a better home and auto (x2) rate through RBC Aviva compared to my current rates DIRECTLY with RBC Aviva. I wish I would have called years ago and saved a boatload of money. Will be recommending Access and Sarai to pretty well everyone I know. Added bonus, someone picks up the phone when I call rather than a 45 min hold to someone in a call center in Ontario.
elmi nur
elmi nur
17:12 01 Oct 20
Brian Sinclair
Brian Sinclair
15:41 01 Oct 20
Marilyn is by far the best. She has always helped me out last minute and is super nice to talk to and is always so nice and respectful. I've been offered to go to other companies but with the service I get im happy where I'm at. Thanks again!!!
Courtenay May
Courtenay May
02:05 01 Oct 20
Susan Zinger is great to deal with. She is always quick to respond and get me any information I need. She is a genuine person which goes a long way. Thank toy for all of your help Susan.
Andrew Volk
Andrew Volk
00:51 01 Oct 20
Thank you Claire Blake for the excellent and efficient service!! Your help is greatly appropriated!! You saved me a lot of money without the hassle!! It’s been a pleasure talking to you!! Andrew
King Shalle
King Shalle
21:59 30 Sep 20
Thank you Sarai for your better service and understanding my needs it was pleasure to be served by you.your an excellent agent keep the spirit
Pawel Galazka
Pawel Galazka
21:54 30 Sep 20
I had to buy insurance for my elderly parents in Canada,but I am in the US and cannot go to Canada. I got a recommendation to contact Tammi Shiers. I called her, and she responded immediately and was very helpful to me in regards to my situation. We were able to complete the necessary forms over the phone. Tammi is more than willing to go above and beyond her duties, including working after hours.
Susan Geddie
Susan Geddie
19:28 30 Sep 20
Hello I just insured with Access Insurance and was very pleased with the service and courtesy I was provided with. Tammi was very polite and helpful with my insurance questions and concerns.
Aaron Palamarek
Aaron Palamarek
16:59 30 Sep 20
I have been a client of Access Insurance for many years, and it has always been a positive experience. Marilyn Crane has consistently responded courteously, efficiently and professionally; I would strongly recommend Marilyn and her team as a referral.
Chantel Elliott
Chantel Elliott
16:49 30 Sep 20
Rose with Access Insurance is Top Notch! She is friendly, professional, super efficient and quick at responding! :-)
Diego Vergara
Diego Vergara
01:29 30 Sep 20
I had a very positive experience with Sarai while obtaining car insurance. She was a very responsive, professional, and kind person. I would recommend her to anyone wanting any kind of insurance. She speaks Spanish too!
war same
war same
00:22 30 Sep 20
Brandon Dixon
Brandon Dixon
00:11 30 Sep 20
Maryiln Crane was very professional and helpful with setting me up for tenant insurance for the first time. I'll definitely be contacting her if I need to make a claim or have any inquiries about my insurance.
Jaswinder Kaur
Jaswinder Kaur
21:17 29 Sep 20
Charlon Rustie Madayag
Charlon Rustie Madayag
18:52 29 Sep 20
Tammi was a super, I had an amazing experience with her. Excellent costumer service. Highly recommended.
Jesubola Talabi
Jesubola Talabi
17:37 29 Sep 20
I was very impressed with the level of Customer service I received from Sarai when I reached out to get a quote for my auto insurance. The whole process was seamless and there was no delay at all even though my previous policy expiration was close. Thanks a lot Sarai
Sarah Young
Sarah Young
06:23 29 Sep 20
I’ve been wit access insurance group for ten years most amazing experience ever my insurance agent is the best her name is Cheryl she works so hard to find u the best to accommodate you I definitely recommend Access insurance group you will not be disappointed.
Tanya Duffy
Tanya Duffy
22:06 28 Sep 20
Ken Wild
Ken Wild
18:49 28 Sep 20
Tammi Shiers was absolutely awesome! Had some policy changes and Tammi reviewed our policies with patience and the upmost professionalism.Thank you for the smooth transition.
Kyle Pituka
Kyle Pituka
16:56 28 Sep 20
Had to change my policy recently and Lynn helped make it easier for me to understand and do. Thanks for the great service.
Chris Mair
Chris Mair
04:02 28 Sep 20
Fast service
Dustin Poburan
Dustin Poburan
23:25 27 Sep 20
caitlyn g
caitlyn g
17:21 27 Sep 20
Highly recommend Tammi! She was extremely helpful and professional. She truly went above and beyond for me and was sure to explain everything thoroughly for me! I really felt as if she valued my time and understanding and went out of her way to provide the best service possible!
Miiro Vincent
Miiro Vincent
15:01 26 Sep 20
A very magnificent thanks to Sarah .C , very passionate, eloquent and exuberant in her profession, as a first time driver, she was a blessing to me in terms of working out a good auto insurance policy for my birthday car gift.
Debra Geisler
Debra Geisler
02:00 26 Sep 20
What a pleasure to be able to talk to a real person! Marilyn C picked up immediately, was curtious, knowledgeable, answered all my questions. Offered to double check my billing. All round pleasurable experience. Thank you again.
Curtis Desaulniers
Curtis Desaulniers
23:14 25 Sep 20
Called my home broker this morning and they hadn't gotten back to me come 2 pm. Being a Friday I didn't want to wait until Monday so I found Access on Google. I can see why the reviews are so good. Sarai was very helpful and got me a quote right away. After I sent my documents in for approval I got a call back from my hometown broker and they quoted me a higher price than Sarai had. After all was said and done my actual rate came in slightly lower than Sarai had quoted me and I was able to get my pink card by the end of the day. Very fast and profitable service all done over the phone. Overall I would definitely highly recommend using Access if you need insurance!
Lesha Cartwright
Lesha Cartwright
21:34 25 Sep 20
Clare was very helpful and quick to respond!!
Justin Arsenault
Justin Arsenault
17:03 25 Sep 20
I had a fantastic experience dealing with Tammi. Real personal service and at the end of the day you know you're more than just a policy number. Her response times were on point and she is a really sweet person. Access made it very easy for me to get my insurance figured out completely over the phone which is so important in these odd times. Highly recommend Access and Tammi Shiers. A+ service and you can hear her smiling over the phone.
Scarlett Möell
Scarlett Möell
03:03 25 Sep 20
Tammi shiers is an awesome person to have help you. Really informative and kind. Made the process easy for me. Love giving her my business!
Jason G
Jason G
23:10 24 Sep 20
After shopping for many insurance quotes simultaneously, I ultimately chose to go with Access because of how prompt, thorough and courteous Tammi was in my dealing with her. She provided me with (what ended up being) a highly competitive quote and then answered all of my follow up questions before other companies had even responded. Thanks Tammi!
David Brown
David Brown
21:50 24 Sep 20
Marilyn is polite, prompt, always remembers us and is usually able to answer her calls in person, unlike some places VM most of the time.
Tiffany McHugh
Tiffany McHugh
21:41 24 Sep 20
I want to thank Lynn Jenkin. She has been so helpful with my claim process. 5 stars. :)
Jason
Jason
17:53 24 Sep 20
Tammy was very professional and polite to talk to as well as she went through everything step by step so there would be no misunderstanding, very nice lady.
Jon Boucher
Jon Boucher
05:18 24 Sep 20
I’ve been with Access for about 8 years now and never had any issues with either my agent ( Cheryl Witwer )or the services provided to me.
Stacy Price
Stacy Price
04:14 24 Sep 20
I have been with Marilyn at Intact fir quite a few years. Always great to deal with and always gets me a great rate!
Romel Alexander
Romel Alexander
02:28 24 Sep 20
Over time I have not provided many Reviews but there comes a time every-so-often that I’m so impressed with a service that I have received that I find it a must to do so, and in this instance I am extremely impressed with the services I received from Clare..I just moved to Edmonton and have been shopping around for automobile insurance, and although there were a couple of other comparable and in one instance a cheaper policy, I decided to go with Access Insurance due to Clare’s professionalism, timeliness, and of equal importance, with my busy schedule , her willingness, knowledge and dedication in working diligently in getting me the best possible policy that she could have had offered to me, and in the most time efficient manner imaginable..That said, I don’t think I’ll be shopping around for insurance going forward, as I now do have the competence and dedication in an agent that have my best interest at heart..Much appreciated, and kudos to you Clare, you are a excellent representative of the Access Insurance Group Ltd...-Romel Alexander
Dawn Lealand
Dawn Lealand
23:29 23 Sep 20
Sarai was so amazing with me helped me walked me through the entire process what a jem, access insurance was beyond fantastic getting me insured I love this company
Harry Sidhu
Harry Sidhu
21:46 23 Sep 20
Excellent Services. I contacted Jadine and she was on top of her job. The whole process was done within 24 hours. Thank you Jadine. Will recommend you to all my friends who are looking for best insurance quotes. Thanks again.
A Jonas
A Jonas
21:33 23 Sep 20
Caity Ross
Caity Ross
03:38 23 Sep 20
Awesome service! Sarah made the whole process super simple from start to finish. I highly recommend Access Insurance 👍
Castor Curtis
Castor Curtis
02:46 23 Sep 20
I dealt with Tammi today and she was great explained everything very professional glad I chose this company thanks
Carmen Paterson
Carmen Paterson
02:05 23 Sep 20
Sarai was super helpful, very professional and kind to me and I would highly recommend her services. She made the whole process seamless for me to get insurance for my new vehicle. Thanks a million and I appreciate it:-)
Marina White
Marina White
20:46 22 Sep 20
Tammi & Sarah were absolutely amazing setting up my insurance policies. They understood I was busy at work and we got it done all through emails with no delays. They also came through with the best quote and accommodated me with monthly payments. Thank you very much for all that you have done! I recommend these ladies for all your insurance needs
Nick Christie
Nick Christie
17:02 22 Sep 20
As a very detail oriented person I ask a ton of questions, about every little detail and Tammi answered every single one of them. She took my questions seriously. And even went the extra mile for the questions she didn’t have the answers for and made sure she contacted who ever she needed to In order to make sure The information was accurate. Very happy with the level of service.
Alyson Kim
Alyson Kim
08:32 22 Sep 20
Could be quicker for quotes.
Adil Abouelfalah
Adil Abouelfalah
05:11 22 Sep 20
Big thanks to Tammi Shiers . Was very professional very patient and helpful with quick service I'm very satisfied with what she done. I'm given 10 stars to Tammi .
Jennifer Scott
Jennifer Scott
04:15 22 Sep 20
Marilyn makes my insurance needs seem simple! She is always amazing and very helpful. I have an awkward work schedule and she works with me by email! Thanks for everything Marilyn!Today I called for a seniors insurance quote for family. Marilyn was fantastic and made the whole process so easy. We were so surprised with the quote and the discounts offered that I am sending some others to her for quotes and likely policies. Wish more companies were this easy and friendly to deal with!Bradley was amazing and helped me get the policy I needed as well as give me options for when I am ready to move my auto policy to them. Thanks so much for making a complicated situation so simple!
Elmer and Cheryl Whiskeyjack
Elmer and Cheryl Whiskeyjack
02:06 22 Sep 20
Recently purchased a new vehicle and needed our insurance changed over. Our Agent Marilyn Crane was fantastic! Got everything done that needed doing. Ensured I understood what the new policy covered and kept our rate close to the original. Even congratulated us on our new purchase!
V Papin
V Papin
23:26 21 Sep 20
Spoke with tammi. She was very helpful and I was surprised how quick the process was. Very easy to deal with
Mike and Dana Brennan
Mike and Dana Brennan
21:25 21 Sep 20
I was in the market to get insurance on my new car and I was getting frustrated getting quotes myself. I contacted Tammi for help. She went above and beyond my expectations. She made the process easy and quick. Answered all my questions and made sure I understood all the information she gave me. She was a pleasure to talk to and most importantly gave me piece of mind. I would highly recommend reaching out to Tammi at Access Insurance if you need someone to look out for your best Interests.
Justin Beriault
Justin Beriault
15:54 21 Sep 20
I recently had a difficult experience with my previous insurance company, leaving me with no insurance after being a customer for over 20 years and zero claims until now. This left me looking for a new insurance company. I contacted Access and was provided support by Courtney Lermo. The experience was more than I had expected. Courtney was pleasant, knowledgeable and truly cared about my situation. She responded quickly and sent regular updates. In no time at all I had insurance again and felt truly supported by Courtney.Thank you Courtney for exemplary service!!!!!
jordan Bownes
jordan Bownes
14:33 21 Sep 20
I was looking around for a better raten insurance as was paying an outrages amount at my local broker. And within no Time at all tammi was able to get me and my fiancé one of the best quotes and rates we’ve ever had. and was some of the nicest and fastest business I’ve ever done :) we strongly recommend Tammi shiers
Steve Sanche
Steve Sanche
01:18 19 Sep 20
Access Insurance has been nothing but great for me and Jadine has helped me more then I could have even asked !
belinda pisano
belinda pisano
01:13 19 Sep 20
Gord Tober
Gord Tober
22:28 18 Sep 20
Susan was awesome! Made the whole process a breeze.
amal usf
amal usf
18:37 18 Sep 20
Thanks so much Timmy you really helped me a lot, and you are really patient especially with my noisy kids
Hermon Angosom
Hermon Angosom
17:35 18 Sep 20
Just signed up auto insurance through access they are amazing.sarai helped me with the line,she is very helpful and nice.appriciate the way she treats...
BElla Buchfink
BElla Buchfink
15:53 18 Sep 20
My name is Elvira M.....I have been with Access Insurance for about 5 years ...Cheryl is very helpful and understanding... she provides great service ...five stars for sure!!!!
anastasis boss
anastasis boss
14:50 18 Sep 20
Most positive experience I ever had. Left a simple message at their website through their quote form and Tammi was the one who called me the next morning. Fair prices, fast response, professionalism. Tammi explained me all my options, I choose the product I like, she emailed me the quote, I forwarded the requested documents and made the payment. Done! I was insured the next Day! Thanks for your services I will definitely recommend you!
Emma-Lynn Brownlee
Emma-Lynn Brownlee
21:54 17 Sep 20
Tammi was extremely fast with getting back to me and setting up my insurance. I was in a huge time crunch and she had everything I needed ready to go right away. She was super friendly and explained everything thoroughly, I had no concerns at all. It was quick and painless.
Teagan Brightwell
Teagan Brightwell
19:47 17 Sep 20
Sarah from Access insurance has helped me so much! She found a hiccup in my insurance that once fixed saved me $700 a year! It was a great catch on her side! I enjoyed her knowledge and conversation with me!Thanks Sarah! Keep up the good work!! 😀
Barrington Haynes
Barrington Haynes
16:23 17 Sep 20
I would like to leave a five star 🌟 ratings forSarai De Cardenas for her professional experience and great communication skills, even because of my language barrier, she understands and getting my son a reasonably good rate . Satisfied
Dan Bezenar
Dan Bezenar
04:02 17 Sep 20
Great job Tammi helping us out with our insurance needs! We’ll be recommending you to others.
Linda Jonas
Linda Jonas
22:21 16 Sep 20
I recently changed insurance brokers because the last one I never heard from in almost 10 years until the rates went up. Tammi is professional, open and honest and found the best rates for what I wanted and needed. Tammi listened attentively to all the questions I had answering them as we went. If you're looking for great rates and a person who knows the business well then Tammi is the person I would highly recommend! You certainly won't be disappointed!!
KylaRae Smith
KylaRae Smith
21:17 16 Sep 20
Access Insurance is a place I would highly recommend to anyone. Katie Henderson has helped me with my auto and tenant insurance, and she’s hands down the girl I will recommend to all my family and friends from now on. I brought up adding tenant insurance to my plan around noon, and by 4pm that same day, she was able to confirm, sign, and finish my claim for me and my roommate. All from a few quick phone calls and emails!! If it wasn’t for her ability to help with my claim so quickly, I wouldn’t have been able to move in to my new home as soon as I did.. I can’t thank her enough for the support and willingness she has to help her clients. Absolutely the best experience I’ve had thus far dealing with insurance, thank you so much Katie for being so supportive to your customers! Keep up the good work girl!!
Shelley L
Shelley L
20:41 16 Sep 20
Very happy customer here!! I've been dealing with Marilyn for 10 plus years and she's has been nothing but Great!! Best customer service for sure.
Andrew Takla
Andrew Takla
20:31 16 Sep 20
I have been dealing with David Thiel, he provided me with great and prompt service with our personal vehicle insurance. He replied very promptly with my requests and offered best options available. Thank you
Susan Broadhead
Susan Broadhead
00:39 15 Sep 20
Hi. Tammi was so patient and very thorough on going through the household insurance policy. She has a great personality that was fun and professional to deal with. I would recommend Assure insurance and to use her as a sales repTo anyone I know. The savings were great🙂
Alicia Gregson
Alicia Gregson
00:05 13 Sep 20
I had been calling different insurance companies all day and had been hung up on by a company after being on hold for 7 hours. Not an exaggeration. I called access with low expectations. I wish I called access first, Sarah casebeer, was the lady that I was connected with. Bless her soul i have never felt more welcome. She took her time to explain when i had questions and was incredibly friendly. I'm really thankful for all the help she gave me. I recommend talking with her. She was patient with me despite how noticeably frustrated I was when I first called. It was easy to get good affordable insurance with sarah. When I called , access put me through in under 2 minutes. I won't be dealing with any other company from now on.
Samar Grubesic
Samar Grubesic
03:54 12 Sep 20
Sarah is amazing to deal with. Helpful, thorough, patient. I'm so glad we are using access insurance for all of our personal and business insurance needs.
Allen Wolfe
Allen Wolfe
23:35 11 Sep 20
Tammi worked hard to get me a great rate on my policy. Replied quickly and was very helpful! Cheryl went above and beyond in a short period of time to secure our home insurance policy at a great rate when our current broker dropped the ball and almost left us without home insurance. Great work Cheryl
Harlee Half
Harlee Half
23:54 10 Sep 20
I looked for insurance and access insurance has been the easiest to deal with. Sarah Casebeer has been very helpful, such great assistance.
Brandon Fish
Brandon Fish
21:34 10 Sep 20
Had Clare Blake help me with getting auto insurance and the process was great. She found me the lowest quote and within a couple of days I received my pink card. Would recommend this service anytime because it's fast, friendly, and saves the hassle of contacting multiple companies for quotes.
Jessie Johnson
Jessie Johnson
21:04 10 Sep 20
Just made changes to my insurance. The service was professional, fast and of good quality. Worked with Sarai, who was pleasant to deal with.
Jordon Waddell
Jordon Waddell
19:36 10 Sep 20
Marilyn with Access is such an amazing broker. She has been there every step for my insurance needs and is always diligent, responsive, and courteous.Highly recommend Marilyn.
Haydee Agtang
Haydee Agtang
05:08 10 Sep 20
Beyond exceptional service! I would totally recommend this business especially Cheryl who attended with us all the way thru. She was very acommodating and responsive! A quality of service that would let you stick into it! Great service and God bless!
Lori
Lori
00:51 10 Sep 20
We have been with Access Ins. for years. Recently my father got a bill from his insurance company and it was really high. Called Access and spike with Sarai and she gave him a quote of almost $500.00 less per year. She set everything up for us very quickly. I had the emailed pink card within an hour!! I strongly recommend Access and Sarai!!
Billy Akerman
Billy Akerman
20:49 09 Sep 20
Could not have had a better person to deal with. I highly recommend giving David Thiel a call. Great guy on the phone and guarantee he will save you some money. Thanks again David!!!
Brandon Fesus
Brandon Fesus
19:19 09 Sep 20
Great quality service, made getting my vehicle on the road easy. Had a great time with Sarai
Marissa Roasting
Marissa Roasting
17:09 09 Sep 20
Pleased with the quality and service I received , my friend referred me and I'd also refer any of my friends who'd reach out to me about insurance :)
Elek Italia
Elek Italia
16:02 09 Sep 20
Ma'am Tammi Shiers is amazing . I am so happy for the assistance and her service helping me to get my insurance . Absolutely the best ...👍👍👍
Michael Nicholson
Michael Nicholson
17:38 06 Sep 20
We are long time customers of Access Insurance Group Ltd. Yesi Thomas is very knowledgeable, prompt and professional to deal with.
Connie Juang
Connie Juang
03:02 05 Sep 20
Amazing service. Sarai helped me get insurance for my car super quick and easy. As someone with little knowledge she was able to help and happily answered all the questions I had! Would recommend to anyone looking for insurance!
Justin Johnson
Justin Johnson
02:26 05 Sep 20
The level of service and professionalism I’ve received from Sarah Casebeer at Access Insurance is unparalleled. Admittedly, I don’t know much about home and auto insurance as I am new in Canada, but Sarah has always taken the time to explain to me and inform me about my various options. I highly recommend them.
Victor Palma
Victor Palma
23:23 04 Sep 20
Muy bueno para gente habla hispana
Makayla McKiel
Makayla McKiel
15:50 04 Sep 20
Marilyn is the absolute best, she explains things very clearly and makes sure you understand! New to buying my own vehicles and looking at insurance quotes on my own and she was very helpful!
Brian N
Brian N
15:26 04 Sep 20
I just have to say access really made my transition from sask to Alberta vary east and affordable. And Katie did a hell of a job helping me out. And she’s kinda funny to 😂
Diane Frohnen
Diane Frohnen
23:16 03 Sep 20
I am pleased with the service I received. I am paying a low insurance rate, lower than I expected. Thanks access/ Susan Zinger for finding the lowest price ☺
Lyndsay White
Lyndsay White
22:14 03 Sep 20
Marilyn is always a pleasure to deal with! I appreciate her patience as my household can be a bit chaotic when I’m on the phone.
Leslie Greenwald
Leslie Greenwald
18:04 03 Sep 20
I have dealt with access for over 10 years. Marilyn and Danny have provided me with excellent professional advice and service this year.
Jessica Davenport
Jessica Davenport
15:30 03 Sep 20
Contacted Tammi over a month ago asking for an auto quote, and she was beyond patient with me while I searched for a vehicle! The quote was fair and reasonably priced compared to the many, many other insurances companies I was quoted. Finally bought a vehicle and within 20 minutes of reaching out to Tammi, I had my insurance. Thanks again!
Makenzie Whittington
Makenzie Whittington
14:13 03 Sep 20
Always prompt, informative, and ready to help! Great customer service, Yesi was a great help in understanding insurance renewals as I'm learning. Would definitely recommend!
Jae Valley Moman
Jae Valley Moman
06:13 03 Sep 20
I needed to change our insurance after our move. However I could not complete the forms on my tablet. Besides that I had some unique family circumstances that affected our coverage. Yesi patiently took the time to go through the online questionnaire and listen to my concerns. Everything was completed with a very reasonable rate. -- -P. Moman
Dal Roun
Dal Roun
05:37 03 Sep 20
We recently broker transferred our property policy over to Access Insurance Group. Tammi Shiers went above and beyond to get us not only the best rates but more importantly the exact coverage we needed to make sure our family home was properly insured. She was extremely professional and regularly communicated with us throughout the entire process. If anyone is looking for great customer service then I highly recommend Tammi from Access Insurance Group. We are happy we made the switch and we know others will be to. Thanks again Tammi. 😃
ralph tawat
ralph tawat
01:26 03 Sep 20
Sarah Casebeer was really helpful, would really recommend access insurance!
Brady Daw
Brady Daw
23:11 02 Sep 20
Fantastic experience! Sarah made the final stages of an otherwise unsavory experience of purchasing a new car quick, easy, and even took the time to teach me how to send an email properly, while saving me money. Need I say more?Ok, I will. 10 socially distanced Spaceships out of 10.
David Burke
David Burke
20:36 02 Sep 20
Excellent service from Sarah highly recommend very professional 10stars
Janice Duncan
Janice Duncan
18:08 02 Sep 20
Ravikumar Kalyanapu
Ravikumar Kalyanapu
16:39 02 Sep 20
Perfectly sweet and pleasant.No issues at all.Great people and easy to deal with.Marilyn was very professional
murugesu sahadevan
murugesu sahadevan
02:43 02 Sep 20
Great Service. Sarai De Cardenas always exceed my expectations.I highly recommend
Thor L
Thor L
23:12 01 Sep 20
Great service from Susan. Glad I switched over. Nice to have that that personal touch. Thanks so much
Kimberly Lewiski
Kimberly Lewiski
20:59 01 Sep 20
I would just like to say thank you to my insurance broker Yesi Thomas. She was honestly the most knowledgeable , responsive and friendliest insurance broker I have ever had since I have been a driver. I would recommend her to anyone looking for a hardworking broker. She literally went above and beyond to get me the best rate or look for ways to lower my insurance costs and I can't say that about many insurance brokers.
Paula Horsley
Paula Horsley
20:47 01 Sep 20
I just transferred my car insurance from another province and worked with Tammi. She was very friendly, knowledgeable, organized, and efficient.
Kent Shores
Kent Shores
18:49 01 Sep 20
Ben
Ben
16:29 01 Sep 20
Katie is the best!Today I experienced the most prompt and efficient customer service I have ever had from an insurance broker. I called Access Insurance for a quote for a new auto policy and I was referred to Katie Henderson. Not only was she extremely helpful but I was made to feel like a priority when dealing with her. She had quoted me within minutes it seemed and when she found out I was under a bit of a time constraint to pick up the new vehicle, she worked very hard to ensure I had all my documents when I needed them. She had sent me the insurance "pink cards" by email before I had even arrived at the registry to purchase a new plate for the vehicle.Not only was she quick, but she didn't miss a beat making sure I was completely informed of all the details regarding my policy. If I had a question, Katie was quick to answer it in a very informative manner. Katie is very knowledgeable and seems to be a master of her craft. Not to mention she also found me better rates than the other insurance companies I had called for the same or better coverage!I cant recommend her and Access Insurance Group enough!
Lixalar
Lixalar
00:59 01 Sep 20
Susan was honestly super patient and kind with me even though I had no idea what I was doing! I very much appreciate her help!! Thanks so much!
jordann breanne
jordann breanne
23:05 31 Aug 20
Katie Henderson is hands down the best insurance broker you will ever find, she is extremely kind and very knowledgeable. She was so efficient in getting me set up quickly and painlessly. If you need anything she’s your girl. I would highly recommend her to any of my family or friends.
Darren T
Darren T
13:49 30 Aug 20
I just moved my business to Access Insurance. Tammi was really great to deal with answering all of my questions clearly and very quickly. She made the process very straight forward.
Beothuk Longlost
Beothuk Longlost
03:31 29 Aug 20
Tammy Shiers is very helpful, professional, and patient. Very happy with the service I got.
Andrea Wall
Andrea Wall
23:16 28 Aug 20
I had the privilege of working with Yesi today, words do not describe how effective she is at her job. She went above and beyond. Most pleasant person I have worked with to date at access. She is so upbeat, friendly and quick with her communication. If I could give her 10 stars I would. She made my experience so easy.Look forward to working with her in the future!!!
leticia rosillo
leticia rosillo
19:25 28 Aug 20
Tammi Shiers has been incredibly helpful! I just came back from vacations and urgently in need of a car insurance. She set me up very quickly with a temporary card . Tammi is very kind , efficient and knowledgeable. She seems to have that energy ,that makes you feel confident that she will find the best possible insurance that fits your needs.
CY Milner
CY Milner
14:44 28 Aug 20
We were in a panic to get our insurance set up quickly and at a good rate! Marilyn helped us out fast and made the process stress free for us. Based on our experience we highly recommend access insurance!!!!!
Dustin Hall
Dustin Hall
23:55 27 Aug 20
Getting car insurance from Sarah Casebeer at Access Insurance is like going to the water park when you are a little kid.Getting car Insurance in the past at other places is like having to go to court or somethingSarah is awesome she saved me thousandsThanks Sarah ;)
Wendy N
Wendy N
17:31 27 Aug 20
First time customer of Access Insurance Group. Tammi was so awesome - attentive, understanding and efficient. No question was too much trouble for her and she provided answers in a timely manner. Appreciated her personal approach and will be giving her a call when my vehicle insurance is due. Thanks so much Tammi - your help is appreciated!
Maxwell Spizawka
Maxwell Spizawka
16:42 27 Aug 20
Tammi was excellent! Very informative and helpful when it came to teaching me things about my first policy. Was very thorough in explaining rates, how the financing payments works, and everything else that should be taught to new polices!
Léo Ouellet
Léo Ouellet
04:22 27 Aug 20
Consolidating everything in one policy was made easy. Marilyn was easy to talk to and made suggestions that will make things easier and better going forward. Call her you won’t regret it.
Elaine Dyrberg
Elaine Dyrberg
03:51 27 Aug 20
We have been a client for over 14 years and totally satisfied with our service from an amazing Cheryl W. as she has went above and beyond to meet our needs that best suit us with our policy. As long as I have been dealing with other companies, non compare to the excellent service that we received from Cheryl. Thank you for all you do and continue to do.
Mark Rosenow
Mark Rosenow
21:45 26 Aug 20
I had the pleasure and good fortune of having Katie Henderson as my agent. She was able to beat out the nearest competitor's price by a substantial margin. I was pleasantly surprised at her knowledge, experience and positive attitude. My typical interactions with insurance agents are either unmemorable or have some degree of frustration.Katie is an incredible agent and I honestly believe she had my best interests in mind. I would recommend her 10/10 without question. She will go to bat for you and do her best to put your money back in your pocket.Even after the policy was amended, she made several follow up calls to ensure things were done on my end and the transition between companies went smoothly.Thank you Katie!
Melanie Labonte
Melanie Labonte
20:46 26 Aug 20
Tammi S. assisted me to transfer my insurance and found me a great discount in the process. It took a potentially stressful situation with a large jump in my rate and made it smooth and simple. Highly recommend Tammi S. in particular, she is well versed and walked me through step by step. Thanks Tammi!
Morgan Radcliffe
Morgan Radcliffe
19:31 26 Aug 20
The agent was very knowledgeable and helpful
Hunter Vanderkracht
Hunter Vanderkracht
00:54 26 Aug 20
Lady helped me transfer my insurance over the phone and even stayed an extra half hour to help me out! Awesome service!
Michelle Distor
Michelle Distor
20:31 25 Aug 20
Marilyn has a Good customer service,and quick to respond to all my query. Highly recommended.
Joe Elliott
Joe Elliott
16:47 25 Aug 20
Couldn’t get a call back
Salih Jabir
Salih Jabir
00:59 25 Aug 20
Tammi shiersI am very happy with professionalism and quality of the service I received.I recommend to everyone looking to insurance vehicle to Tammi Shiers.
Tammy Pollock
Tammy Pollock
23:29 24 Aug 20
Can I give Marilyn 10 stars? Words cannot express how incredible Marilyn is and the service that she provides to my husband and I. Time and time again she goes above and beyond for us. This last request was really time sensitive and she came through with flying colours. She puts people first, making sure that every avenue is investigated to ensure that you are getting the best coverage possible at the best possible price. We feel very fortunate to have Marilyn looking out for all our insurance needs and look forward to the years ahead. Thank you Marilyn!!!!!!
Waleed Alhanash
Waleed Alhanash
23:04 24 Aug 20
Samantha simpson
Samantha simpson
22:40 24 Aug 20
Yesi is great at her job. She is always professional and goes above and beyond. Thank u so much for everything. I feel confident in the coverage and response time i always receive. I have been with this company for 3 years and wouldn't change due to the great service and respect i receive.
bill bowers
bill bowers
18:49 23 Aug 20
Have been dealing with Cheryl for many years. Always been responsive and professional. Greatly appreciate the help with all our needs.
erick bradet
erick bradet
20:22 22 Aug 20
Tammi was amazing to work with. Worked around my busy work schedule and got me approved instantly! I wouldn’t have been driving my car this weekend if it wasn’t for her! Thanks again!! 10/10 recommend
Jon Snow
Jon Snow
22:17 21 Aug 20
Got a really great rate from these guys after other companies made it difficult. And the agent I have, Tammi Shears, was extremely friendly and helpful. I've definitely never had a better experience getting insurance or anything important.
CAROL HARKE
CAROL HARKE
20:53 21 Aug 20
I was recommended Tammi Shiers she is absolutely amazing, kind understanding thorough and I cannot say enough great things about her service.
Tabytha Redding
Tabytha Redding
19:18 21 Aug 20
We've made our biggest purchase yet, a new vehicle! Changing over my insurance was unbelievably easy with the help of Cheryl Witwer! Quick and easy, done all over the phone. She was very friendly, informative and made sure I was comfortable with my new rate. I would highly recommend Cheryl Witwer to anyone enquiring about their insurance!I recently went to the Access Insurance Group to get insurance on my family van. When I got there I was greeted right away and within minutes I being helped. My mother and I had my 22 month old toddler with us and David Thiel was very understanding when he was being a menace in the office :) he was very helpful and had perfect answers to all my questions. Overall it was a great experience. Very quick and easy service. I would strongly recommend the Access Insurance Group to anyone looking for insurance!
m a
m a
20:04 20 Aug 20
Cheryl is very patient and helpful.
Jason Wright
Jason Wright
19:42 20 Aug 20
Sarah was extremely helpful, courteous & a pleasure to deal with. Her professionalism & attention was well received and I would recommend her to others seeking insurance services.
Angela Westover
Angela Westover
14:01 20 Aug 20
I have been with Access Insurance for 16 years and have never had any complaints. Cheryl has been taking care of me for the past 12 years much to my benefit. She goes above and beyond to try and get the best price possible and is always there with great advice and suggestions. I have always felt comfortable with the decisions I make with Cheryl and have never felt pressured to purchase something beyond my requirements. I highly recommend Cheryl with Access Insurance.
Stewart Kirkpatrick
Stewart Kirkpatrick
04:04 20 Aug 20
I contacted Access out of the blue, when I was unable to reach my usual insurer by telephone (seemingly infinite calling queue, every time I rang). Susan Zinger has gone out of her way to determine suitable insurance for my needs and I am thoroughly delighted. Many thanks, Susan!!
A2 Somali-Ish
A2 Somali-Ish
20:19 19 Aug 20
Abdullahi here was helped out by Tammi Shiers she was very great explained things was fast and efficient went above and beyond
Pat Ostashek
Pat Ostashek
18:17 19 Aug 20
Tammi is a pleasure to work with. She made our car insurance purchase quick, easy and handled it in a very professional manner. We look forward to working with her again.
Ulufulu
Ulufulu
16:17 19 Aug 20
The team at Access is always quick to respond and always provides professional service. I am very happy to be a customer.
Patrick Foss
Patrick Foss
01:19 19 Aug 20
I’ve been with Access for a number of years, and I’ve always received amazing service! Cheryl especially is extra diligent in finding me the lowest prices every year and answering any questions I have. Definitely recommend!
Janelle Hingley
Janelle Hingley
16:53 18 Aug 20
Tammi is amazing! I work out of province and had a issue with my insurance. Tammi was able to set me a up new policy and have all documents and a temporary card to me right away. Was a stress free and easy experience. 10/10 would recommend.
Conor Mason
Conor Mason
01:23 18 Aug 20
The best! service as always. Fast. Punctual, and to the point. No time wasted. Thank you Yesi!!!!!!!!!!
Jill Szaroz
Jill Szaroz
23:05 17 Aug 20
Sarah Casebeer was wonderful to deal with! Quick turnaround and explained all the answers to my questions perfectly. 5/5 recommend.
James Franklin
James Franklin
21:44 17 Aug 20
Access Insurance group is one of the best group insurance have ever met, they are very competent in all areas of insurance across the board. I had a little trouble with previous insurance company on payment cancelation,they advised me what to do which I did and everything went well with my Auto insurance thanks to Access Insurance Group.
mitchell trenchuk
mitchell trenchuk
19:28 17 Aug 20
Wyatt Wang
Wyatt Wang
18:18 17 Aug 20
Barbara Verstraeten
Barbara Verstraeten
17:52 17 Aug 20
I'm a new client after moving to Alberta as a permanent resident. Sarah helped me out tremendously. It was a very straightforward process, all done over the phone in these COVID times. If I need any other type of insurance, I'll be sure to stay with Access Insurance Group!
Rick Wright
Rick Wright
17:23 17 Aug 20
I have been dealing with Access Insurance Group for more than 25 years. I always receive professional service and excellent assistance with any claims I have made. Marilyn is a top notch agent always willing to help with questions and provides excellent service. I would recommend anyone to use Access Insurance.
Collin Peck
Collin Peck
15:19 17 Aug 20
MARILYN has always been there for all my insurance needs. Professional, always takes the time to help me understand my policy and my payments. A huge thank you.
Kyle Campbell
Kyle Campbell
14:36 17 Aug 20
Tammi was amazing and super helpful. Wish I had switched from sonnet a long time ago!
Ingrid Popovich
Ingrid Popovich
17:11 15 Aug 20
I was calling around for insurance quotes when Sarai De Cardenas answered my call. She was very professional and really knew her stuff. Sarai made me feel very comfortable and I found her to be very helpful. Sarai also followed up with an email which I really appreciated.Thank you again Sara De Cardenas
Kevin Wong
Kevin Wong
23:18 14 Aug 20
Started working with Marilyn Crane on getting a new car insured since about 2 months before I even made the purchase. I was worried insurance companies would find requests like this a complete waste of time since there was no guarantee I'd actually make the purchase.Marilyn was VERY friendly throughout the entire exchange, got me a great quote, and honestly removed a very big source of stress! Nothing about my purchase was conventional right up to the purchase date so her patience was a great blessing.Great rates alone is enough reason to recommend but the unmatched customer service was what really made the experience extraordinary!
Grant McLeod
Grant McLeod
17:27 14 Aug 20
Sarah was very accomodating and happy to talk with. I met my needs about my car insurance because she explained everthing in details. I will recommend Access Insurance Group Ltd to my relative and friends with Sarah as an agent. Thanks Access and Sarah for the help.😊Nezaida Mcleod
Daniel Blažičević
Daniel Blažičević
16:32 14 Aug 20
Excellent customer service, consistently maintained communication and a pleasure to deal with, Tammi was great to work with and made it as simple as possible with no stress. I'm very satisfied with my decision of starting a policy with Access Insurance group.I almost went somewhere else because it was a much lower quote at first and she explained to me to let her process my history and me being patient helped me save a couple hundred in the end. Highly recommend Access Insurance group!
B Walsh
B Walsh
05:35 14 Aug 20
I just moved to Alberta and had to get auto and condo insurance set up before we made the move. The people I have dealt with at Access (Sarah and Lynn) have been phenomenal and have helped me with the transition process.
Ryan Hallam
Ryan Hallam
22:46 13 Aug 20
Marilyn has always been extremely helpful, from the initial scramble to get me coverage after my brokerage was dropped by my insurer, since then Marilyn has always been prompt in getting the coverage I require at the best price possible.
Andrew Blake
Andrew Blake
21:32 13 Aug 20
I have been with Access Insurance for over year now and have been more than impressed with the professionalism and care with which they have handled my account. Today that professionalism and care was exemplified when Katie contacted me specifically, to let me know that my deductible had changed and to see if I had any concerns. Thank you!
Nancy Osborn
Nancy Osborn
16:11 13 Aug 20
Marilyn Crane was extremely helpfulknowledgeable, and professional as well asVery Friendly, and fun to deal with !Highest rating !!!
Gwen Bonik
Gwen Bonik
14:12 12 Aug 20
Marilyn made the insurance process on our new house easy and painless. It was a pleasure dealing with her.
F
F
04:40 12 Aug 20
I like how Tammi was patient and worked out the insurance according to my needs. Great service so far.
Amanda Dostie
Amanda Dostie
22:08 11 Aug 20
My family has been with Access for over 15 years and we have never had a problem. They are all very friendly and always willing to work and help. Marilyn worked with me to set up tenant insurance and even though I don’t have a phone at the moment she made it work through email no problem. She’s very polite and didn’t mind hearing my son in the background making noises. Highly recommend if your looking for a good insurance broker.
Alvaro Granados
Alvaro Granados
19:23 11 Aug 20
My first experience with Access Insurance Group and I loved how simple, quick and understanding my experience was! Tammi helped me out, she was quick to call me and ensure that I was gettin the service I needed! I felt genuine care and she took the time to explain everything thoroughly! Amazing service!
Pete. T.H. Ndoro
Pete. T.H. Ndoro
19:08 11 Aug 20
A few months back, I went shopping for my CGL insurance with three different brokers. The prompt service, accurate info and pleasant experience that I got from Access insurance brokers here in Edmonton Alberta is priceless. Thank you Jadine Patton for the wonderful shopping experience. I am recommending you everyone I know.Again Acess Insurance Group stands out. Thanks Tammi Shiers for professionally handling my additional insurance needs.
Lorna Amargo
Lorna Amargo
18:58 11 Aug 20
Signed up auto insurance from this great company.. Thanks to Sara.. She is very nice and helpful.. Will definitely recommend this to my friends..--Lorna Amargo --
Gordon Cassidy
Gordon Cassidy
04:18 11 Aug 20
Stopped in today with a few questions about insuring a motorcycle. Kevin went out of his way to solve my issues and I was out the door with the coverage I needed.
michael propp
michael propp
00:21 11 Aug 20
Throughly enjoyed dealing with Marilyn Crane , she sorted out my insurance ever so quickly. I'm glad to know i can depend on her in a tight situation. I'd highly recommend using her and Access for any of your needs!
Derek McArthur
Derek McArthur
22:18 10 Aug 20
Tammi was great! Super helpful!Thank you.
Clayton Hayes
Clayton Hayes
21:30 10 Aug 20
Kevin L has been awesome to deal with! Much appreciated
Edgar Gonzales
Edgar Gonzales
19:10 10 Aug 20
Sarah Casebeer was so helpful, she helped me with all the inquiries that i had, accomodating, i can recomend AIG to friends
Tewodros Wolde
Tewodros Wolde
01:16 09 Aug 20
Great customer service
TheRinkboss
TheRinkboss
00:18 09 Aug 20
Have been with Access Insurance for many years. Marilyn has helped our whole family with all of our insurance needs.Excellent service !!
Valentina Cruz
Valentina Cruz
17:07 08 Aug 20
Tammi made setting up my new insurance so quick and easy, she’s fantastic!
Chelsea Libs
Chelsea Libs
22:18 07 Aug 20
Always a pleasure to deal with Marilyn! She’s professional, friendly, and efficient. She really will go above and beyond to help you get the best rates in a jiffy.
Shawn Shankar
Shawn Shankar
20:39 07 Aug 20
For the past few years, my family & I have been dealing with Access Insurance Group, in particular with our broker Merilyn. She is an amazing broker who goes above and beyond to provide the best service to her clients. I would highly recommend her, for all types of insurance needs. She is very kind, and is very accessible at all times.
tiffany mchugh
tiffany mchugh
23:17 06 Aug 20
I am so glad that I am able to insure with Access. Thanks again to Sara! She was such a great help and very patient with me. ☺️☺️☺️
Randall Riel Tawat
Randall Riel Tawat
22:07 06 Aug 20
Rodger Tawat
Rodger Tawat
22:04 06 Aug 20
Anshu Sharma
Anshu Sharma
20:26 06 Aug 20
Sarah was very helpful & nice. She got me the best quote for auto insurance and completed all the formalities super easily. I would highly recommend her for more business.
Sonam S
Sonam S
19:51 06 Aug 20
Have been working with Marilyn for the past few years now. Honestly such great customer service. She is always on top of anything you need done! Fast and reliable, always on the hunt to get you the best deal! Would definitely recommend her if you are thinking about a new insurance agent!
zonz
zonz
18:54 06 Aug 20
good service and very friendly, thanks to david and mariyln.
Derek Prue
Derek Prue
15:22 06 Aug 20
David, Tate and the rest of the folks at Access were fantastic in helping myself and my Father with our insurance needs, highly recommended!!
Samantha Crews
Samantha Crews
13:37 06 Aug 20
I have been with Access for 4 years now under my auto insurance and recently talked to my broker, Marilyn about adding home insurance. We were under some urgency to get the insurance binder to our lawyer and Marilyn was able to accomodate and get it done quickly for us! Thanks Marilyn for all your help!
Edward Greiner
Edward Greiner
03:29 06 Aug 20
David was fast and efficient. Exactly what I was looking for. Thanks for helping me out!
rahma
rahma
22:52 05 Aug 20
Meence Coleen Talento
Meence Coleen Talento
21:16 05 Aug 20
Tammi Shiers was amazing and super helpful. Excellent service by finding me the best and cheapest rates in a very quick manner.
Dannielle Davison
Dannielle Davison
15:55 05 Aug 20
I have had the pleasure of dealing with Cheryl Witwer for the last several years. She has always been prompt and full of information. She makes dealing with the complications of insurance easy. I appreciate the amazing customer service.
Belle Dy-Reyes
Belle Dy-Reyes
14:46 05 Aug 20
I have been with Access for about 14 years with the same person handling my file. Thank you Cheryl for the service you've provided. Its greatly appreciated :)Update: I found myself in a very special situation this year in that Christmas came in July and August. As usual, I received very prompt and friendly service both times. Thank you Cheryl for the consistently excellent service. Thanks Marilyn for assisting me while Cheryl is on vacation.
Ai Leen
Ai Leen
05:10 05 Aug 20
Sarai De Cardenas is the best. She helped me to to get my auto insurance that quick. Thank you so much for the Help Sarai appreciated. Keep doing the good job. God Bless you!
Abu Manan Yussif
Abu Manan Yussif
13:50 02 Aug 20
I have been calling several insurance brokers/companies for the past weeks just to get a good deal, fortunately on my part I chanced Access insurance and all my worries were gone, I spoke to Sarai all the time on phone and she made it so simple and cheap for me to access, she always return my calls, send voice messages, and even resend informations that you request for. Very customer friendly and exhibit professionalism in dealing with me. Access Insurance, please keep it up.
jei mangio
jei mangio
17:32 01 Aug 20
Sarah C. was an amazing, super nice and helpful. explained all options available and found me what I wanted in a quick and friendly manner. A big thanks to her for excellent service. service was superb.
Emma Sampson
Emma Sampson
22:43 31 Jul 20
Tammi made it easy when looking for the best Auto Insurance and I highly recommend her assistance for any of your insurance needs. Very friendly and made the process easy breezy beautiful! Thanks Tammi!
Dennardo Woolery
Dennardo Woolery
17:45 31 Jul 20
My experience was great great customer service and she was able to help me within a day or two that was fast I love that I strongly recommend using their service they are a great Insurance Group❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤
Emily van Cingel
Emily van Cingel
16:41 31 Jul 20
I recently purchased my first vehicle! Sarai was very patient and professional, and made sure there weren’t any unanswered questions I had when it came to insuring my car. Overall it was a very positive first experience, highly recommend :) Thanks again Sarai!
Katey Jones
Katey Jones
14:14 31 Jul 20
Tammi helped me switch my insurance as I got a new car, she was very easy to understand and helped a lot!
Deanna Casebeer
Deanna Casebeer
03:02 31 Jul 20
Needed to change my insurance last minute and my broker Sarah was super quick getting back to me. She had everything set up, with a few different options, within a day. She was also able to find me insurance cheaper than anywhere else. Will definitely continue to use Access Insurance and Sarah as my broker.
Jamie
Jamie
01:33 31 Jul 20
Lynn took care of the changes I needed to make on my auto policy quickly and thoroughly. She provided different options for us to decide what worked best for our needs.Very friendly and polite, highly recommend!
Mugato 123
Mugato 123
15:04 30 Jul 20
We have been Access customers forever. Cheryl always does a great job. Highly recommended.
Francis Adeogun
Francis Adeogun
22:38 29 Jul 20
Talking to Marilyn Crane has really make my life and payment for my car insurance a lot easier and that has a great impact on my family welfare. Thanks Marilyn, I appreciate.
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